IT Support Technician

3 weeks ago

Cairo, Egypt WorkMotion Full time

As of now we are looking for a results-oriented IT Support Technician to helping manage WorkMotion’s IT infrastructure located in our Berlin HQ.

You will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and constantly maintaining and improving our systems.

**What you’ll do**:

- Providing first level support to end users, upgrading, installing/ resetting and configuring new hardware
- Constantly creating user accounts and performing access control
- Working on backlog tickets and requests
- Observing the security logs and assuring there are no security breaches.
- Keeping up to date with advancements and best practices in IT administration

**What we’re looking for**:

- Organising tickets backlogs
- Good knowledge in troubleshooting Windows and MacOS
- Good knowledge in MDM in general
- Good knowledge in CIAM in general
- Basic hardware maintenance skills.

**What we offer**:

- Merit-based culture with huge growth opportunities
- Join a global and truly diverse team of high performers
- Competitive salary
- Flexible working hours
- Attractive benefits package, including wellbeing, personal development, and mobility
- _Some benefits may vary due to local law and regulations._
**Who we are**:
We are a remote-first tech startup founded in 2020, offering an all-in-one HR-service to our clients, allowing them to hire the very best talent anywhere in the world (WorkGlobal). Additionally, our solution helps our clients become a company of choice, by enabling them to offer temporary employment to their employees through our easy to use WorkFlex product.

A stellar founding team is leading WorkMotion, backed by one of the most renowned early-stage investors in Europe. If you like to roll up your sleeves and get all in, we can do it and build the #futureofwork together You will be part of our incredible intercultural team, based all over the world and have the chance to learn and grow alongside the company.
- **No matter what you look like, where you’re from or where you prefer to work, we encourage all to apply. We believe that the more diversified we are, the more we can revolutionise the working world**_

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