Configuration & Change Manager

**Votre rôle**: - Manages changes on Network infrastructure for designated customer. - Ensures the proper handling of the change requests. - Defines list of pre-authorized changes. - Validates the technical aspects of the change requests, and assess the business impact on the customer. - Evaluate the risks and effects on the availability of the service. -...

**Required Qualifications**: - Bachelor's degree in Engineering, Computer Science, or a related field. Advanced degree preferred. - Minimum of 7 years of experience in configuration management within the rail and metro industry, demonstrating a strong understanding of industry-specific standards and best practices. - Proven track record of leading...

**Role purpose**: Manage changes opened by E2E Service Change Management customers **Key accountabilities and decision ownership**: - Be accountable for checking the level of quality of CRQs (documentation) - Support Change owners during the preparation of changes - Support the change owner to verify all impact of changes to the operated services within...

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Shop-floor affinity and experience in Industrial Engineering, Business Process Engineering, Quality, Operations or Logistics Excellent communication skills (written and verbal) Fluent English Space management is key for all the aspects of operational success including...

Egypt (Cairo) - Information Technology - Hybrid - Experienced Professionals **Department**: Digital Enterprise Platform, Digital & Technology Platform Services. **Location**: Egypt, Cairo. **A Configuration Lead in the Product Team** acts as the key player in collecting the business requirement, writing technical & functional specifications & proposing...

**Votre rôle**: **Roles and Responsibilities**: **Leadership**: Lead and manage a high-performing team of L2, L3 engineers, and Patch Managers dedicated to supporting a major customer account. Mentor team members, fostering technical growth and ensuring alignment with both organizational and customer-specific goals. Supervise and maintain schedules for...

**Role Purpose**: - 2nd Line Technical support for Data services, and supporting relevant teams. - Troubleshooting & problem analysis/solving for Data services and handling nodes, providing RCA and preventive actions. - Handling emergencies related to Data services, to minimize customer experience within the agreed upon time frame. - Implementing all...

**Join our Team**: **About this opportunity** At Ericsson, we are seeking a proactive and analytical Problem Manager to oversee and manage problem resolution processes within our Manage service and operations environment. The Problem Manager will be responsible for identifying, analyzing, and resolving recurring issues to minimize disruptions and improve...

Configure and customize Salesforce objects, fields, page layouts, record types, reports, and dashboards. - Provide daily support and training to Salesforce users, ensuring they are leveraging the system effectively. - Troubleshoot issues and provide timely solutions to user problems. - Perform data imports, exports, updates, and data quality management. -...

Envision Employment Solutions is currently looking for a SAP CPI Integration Consultant for one of our partners, a global multinational technology company. **Responsibilities**: - Should design, develop, and manage integrations on SAP’s Cloud Platform Integration (CPI) suite with external systems and services. - Manage the entire integration lifecycle,...

**Votre rôle**: **Roles and Responsibilities**: **Leadership**: - Lead and manage the L1 Network Security team to ensure smooth and effective operations, focusing on delivering high-quality support aligned with the customer’s objectives. - Plan and allocate tasks effectively, ensuring comprehensive coverage of critical network devices and services for...

**Workplace Digital Services - Telecom Services** **Key Responsibilities**: - Installing, troubleshooting and configuration of related Telecom / Cisco telephony equipment & infrastructure (desk phones, softphones, VGW, E1s, Headsets,) in local site (Cairo MSC) and support remote sites in EUMA region, for example Morocco, Mauritius, Greece, Rome, Istanbul,...

**Join our Team**: **About this opportunity** At Ericsson, we are seeking a highly organized and results-driven Service Desk Manager to lead and manage the operations of our Service Desk within the Network Operations Center for mobile networks. The Service Desk Manager will oversee teams responsible for Helpdesk, Change Management, Incident Management,...

Envision Employment Solutions is currently looking for a Tower Lead - Enterprise Service Management (ESM) for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Responsibilities**: - End-to-end...

**Job Purpose**: The Senior ERP System Specialist ensures effective ERP system implementation and optimization while maintaining IT infrastructure stability and security. The role supports business operations through system integration, data management, and continuous improvement. **Duties and Responsibilities**: **ERP System Expertise (Oracle Focus)**: -...

Assist in the design, build, and management of Linux environments, including installation, configuration, and optimization of systems and services. - Support the development and implementation of processes for containerization, orchestration, virtualization, automation, and monitoring of systems and services. - Help ensure the availability, performance, and...

**Votre rôle**: **Security Manager Job description** **Job Purpose**: - point of contact for global security topics from the customer - define the security objectives with the customer - assess, follow and improve the security level of customer’s security platforms - meet the customer and follow the customer’s satisfaction on the role Key Tasks and...

gybell is hiring a telecom Engineer ( External resident engineer) for a well-known Telecommunication Company. **key responsibilities**: External resident engineer scope of work: - Installing, troubleshooting, and configuration of related Telecom / Cisco telephony equipment & infrastructure (desk phones, softphones, VGW, E1s, Headsets,) in the local sites...

Description **JOB TITLE** Project Management Office Analyst | MAF Global Solutions | MAF Tech **ROLE SUMMARY** Project Management Office Analyst supports and oversees the operations which include but not limited to project governance, keeping projects on budget, tracking progress, reporting, and analyzing project data to identify areas of improvement...

**IS Operation Manager** **Purpose of the Job** The IS Operation Manager is a key role within the Information Technology department at Coptic Orphans, responsible for tactical operational management of the IS Operation functions, The incumbent will be responsible for leading and managing IS Operation team, managing and tracking all the operation tasks,...