Change Management Support Engineer vois

**Role purpose**: Manage changes opened by E2E Service Change Management customers **Key accountabilities and decision ownership**: - Be accountable for checking the level of quality of CRQs (documentation) - Support Change owners during the preparation of changes - Support the change owner to verify all impact of changes to the operated services within...

**Role purpose**: IT asset Executive is responsible for the management and maintenance of all business’s IT assets including OIT HW, IT Infrastructure, and software. Will be also responsible to perform Physical Asset verification and provide evidence of compliance. To provide operational L3 support for all OIT assets such as laptops and desktops in VOIS...

**Role purpose**: - Perform business analysis across Networks VOIS centres, collating relevant information around technology metrics, financial and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks VOIS Finance. - Provide thought leadership to Networks VOIS OPC BM...

**Role Purpose**: - Perform the _VOIS DLP allocated operational activities to implement the Corporate Security Data Loss Prevention strategy in _VOIS; - Contribute to enhance the _VOIS Data Loss Prevention program, analyse, provide advice and recommendation for data loss prevention measures; - Provide necessary inputs and support the implementation of Data...

**Job Summary**: **Desired Skills**: - Professional certification in Configuration Management (CMII, CMBB, etc.). - Familiarity with safety-critical standards and regulations specific to rail and metro systems (e.g., EN 50126, CENELEC). - Experience with configuration management tools, such as IBM Rational ClearCase, SVN, or similar platforms. - Knowledge...

**Role purpose**: Responsible to perform daily operations, on call duty activities, project activities, service optimization, deployment executions and service ramp up on the Global SharePoint collaboration platform. Services are deployed on complex corporate environments integrated with Local Platforms, Global Platforms and Platforms of...

**Role purpose**: - Maintain, operate and support all company desktops and laptops. - Design, build and deploy windows images and software packages. - Patching desktops and laptops to meet the security standards. - Implement the latest technologies and methodologies. - Maintain and support Queue system, Meeting rooms, printers and Video Conference units. -...

**Role purpose**: The Application Architect collaborates closely with: - Team colleagues for network and infrastructure architecture to ensure that the various architecture aspects tie into each other - Team colleagues for business inside VOIS and LM to assure requirements traceability and business goals using the proper solution - TSSC team for...

**Be part of something bigger. Decode the future.** At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe...

**Key Accountabilities & Decision Ownership**: **Leading of processes connected to change management** - Review the RFC Fields - Assess changes Impact/risk - Communicate with the technology stakeholders that may be impacted - Discuss Daily Changes in Daily CAB (Change advisory Board) - Authorize The Approved RFC - Define and Measure success metrics and...

**Role purpose**: - Perform business analysis across network teams relevant to energy, collating relevant information around technology metrics, financial and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks VOIS Finance. - Provide thought leadership support to Energy...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Role purpose**: To provide L2/L3 operational End User technical support in All Unified Communication areas of Instant Messaging (IM), Meetings/Webinars, Video Teleconferencing, Video Streaming, Video Portals and Video on Demand Systems over large geographically dispersed networks. Will be also responsible for proactive Service monitoring, maintenance &...

**Role purpose**: Provide a second level of escalation (L3 support) for Office IT operations. Proficient on supporting any Global Active Directory, ADFS, AD Connect, Office 365 and License assignment. Works on assignments that are extremely complex in nature where a high degree of independent judgment, initiative and technical knowledge are required to...

**Position**: Technical Support Engineer **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS **we are at the forefront of new internet security technology, providing businesses...

**Role purpose**: Responsible for supporting the business in achieving the objectives of the portfolio and delivery management function. This will involve working closely with head of Digital Network Engineering and Design & Innovation manager to help define, implement and continually improve delivery processes, standards, reporting and governance across the...

**Role purpose**: Accountable for the successful integration of services / local markets into production and support with the appropriate balance of speed, cost and minimum disruption. The success of Service Support Integration management is in the ability of Service Operations to support the business processes via the installed service base. The...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...