Guest Relations Manager

The chief responsibility of a Guest Relations Agent is to ensure that every guest has a comfortable, pleasant stay and has access to the services that the hotel provides. By performing Guest Relations job duties, they can boost guest satisfaction rates, encouraging repeat business that drives the success of a hospitality business. They also resolve issues to...

**Job Number** 24160084 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

**Job Description** Job Title: Hotel Manager** **Inspired and Supported by: General Manager** **Your purpose will be**: - The Hotel Manager is responsible for the day-to-day operation of The Savoy. - To ensure the delivery of a consistently high level of memorable luxury guest experiences, colleague engagement and profitability across all aspects of the...

**Qualifications** - Bachelor’s degree in hospitality, event management, or related fields. - Proven experience in entertainment management, hospitality, or event planning in a similar capacity for at least 4 years. - Strong leadership skills with the ability to manage and motivate a team. - Excellent verbal and written English communication skills. -...

**Duties and Responsibilities**: - Operation Manager should have the same General Manager Qualifications and to be able to perform the same role during his absent. - Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximizing the profitability of hotels rooms & all outlets. Maintaing...

You will take ownership of cleanliness in the whole hotel and especially guest areas, ensuring that our guests are provided with a clean and comfortable space, and be a part of creating a memorable experience for them._ **Housekeeping Manager** **_ What’s in it for you:_** - Unlimited career development opportunities, both nationally and internationally....

Consistently offer professional, friendly and engaging service. - Ensure prompt and courteous service is extended to both internal and external customers. - Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis. - Solicit corporate business through action plan preparation and execution. - Establish parameters, quotes, and...

We are looking for a well-groomed, friendly hotel front desk Manager to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide...

**Job Description** Reports To**: Director of Rooms **Supervises**: Front Desk Agents, Bell/Valet, Night Audit **General Purpose**: The Front Office Manager is committed to guest service excellence and passionate about promoting the Rixos Hotel. Thorough and task-oriented, the FOM can complete menial and substantial tasks under various conditions. The...

You will oversee the smooth running of the Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction. You will create new, unique and interesting recreation activities that draw upon the best cultural, sporting or other offerings of the area in which the hotel is located. You will be positioning the leisure...

As the Wine Sommelier at RIXOS, you will be responsible for curating and managing our wine collection, providing expert wine recommendations, and delivering an exceptional wine experience for our guests. You will work closely with our culinary team to create perfect wine pairings and contribute to a refined and sophisticated dining environment. **Key...

**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

**Job Description** Job Purpose** This position is responsible for overseeing the day-to-day operations of the Reservations office, contributing to exceptional results in Guest, Colleague and Owner/Investor goals and outcomes. **Primary Responsibilities** **Reservations Responsibilities** - Supervise Reservations Agent(s). Ensure department standards and...

**Job Number** 24156743 **Job Category** Food and Beverage & Culinary **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask...

As the Laundry Manager at Rixos, you will be responsible for overseeing all laundry operations, ensuring that all linens, towels, and guest clothing are cleaned and maintained to the highest standards. You will lead a team of laundry attendants, manage inventory, and ensure the efficient and effective operation of the laundry department. **Qualifications** -...

What you will be doing: - Schedule and arrange all appointments for the General Manager. - Prioritize all telephone calls and in-person external and internal visitors. - Arrange all VIP reservation requests and associated amenities from the executive office and associated follow-ups/traces etc Meet and Greet if required. - Compose correspondence for the...

Title: Front Desk Supervisor Reports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents, Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues, in the absence of the manager. Operating primarily from the front desk, this position ensures all front desk and valet functions are completed accurately...

**Job Description** Concierge Operation** - Assist guests with all inquiries, both hotel and non-hotel related - Attend shift briefings to ensure hotel activities and operational requirements are known - Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions...

We are looking for a dynamic competent office manager for the chairman to provide support in different functions. **Qualifications and Skills**: **Requires Qualification**: - Bachelor's degree in business administration qualification or Any related field. - Experience as an administrative or office manager. **Necessary Skills**: - Organizational and time...

**Additional Information** **Job Number**24195043 **Job Category**Sales & Marketing **Location**Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt, 21923 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales opportunities. Ensures...