German Csr

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

**What's in it for YOU**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village

**Join our Transcom Family as a Customer support representative**

**Responsibilities**:

- Receive inbound calls and respond to customer requests to ensure customer satisfaction.
- Receive inquiries related to the time of delivery, delay, sending, disappearance of the package.
- Maintains the required knowledge level of the company’s products, services, & solutions and stick to the agreed on formal information sources to ensure delivering full and accurate information to the customer.
- Follows the agreed on guidelines, policies, processes, & procedures to ensure maintaining the customer’s data confidentiality

**Languages**:
Fluent German Speaker: level B2/C1

Basic use of MS Office packages

Effective written and verbal communication

**What Life at Transcom is like**

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.