Customer Service Representative 1

1 week ago


محافظة الجيزة, Egypt Transcom Egypt Full time

**What's in it for YOU**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village
- Overnight bonus

**Join us as a Customer Service Representative**

Job Responsibilities:

- Provide superior customer service by assisting clients, using the corresponding communication

channel: voice
- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive

communication.
- Administratively process everything agreed with the end users to satisfy the service, by using
- Follow communication procedures, guidelines and policies. Be up to date with new procedures

and services, in order to effectively manage assistance to the customer.
- Attracts potential customers by answering product and service questions.

**What are we looking for**:
Fluent English Speaker: level B2/C1

Effective written and verbal communication

Flexibility with rotational shifts (night&overnight)

**What Life at Transcom is like**

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."


  • Customer Services

    3 weeks ago


    الجيزة, Egypt entersice Full time

    **Role Description** This is a full-time on-site Customer Service Representative role at ENTECRICE in Mohandessin - Giza ,Egypt. The role involves tasks such as providing customer support, ensuring customer satisfaction, enhancing customer experience, and maintaining a high level of customer service standards. **Qualifications** - Customer Service...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market -Transportation provided -Medical and social insurance -Location is in Smart village **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel:...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel: voice - Educate customers when...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the corresponding communication channel: voice - Educate customers when...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Closely work with the Director of Support on day-to-day operations - Coordinate with our international support department...


  • محافظة الجيزة, Egypt Goodyear Full time

    Location: CN - FIELD SALES Goodyear Talent Acquisition Representative: Joa Xu Sponsorship Available: No Relocation Assistance Available: No **Responsibilities**: - Attain sales target with focus on target market segments in responsible areas. - Carry out intensive retailer visit (6 retailers/day), to promote sell-through, maintain and develop local sales &...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the corresponding communication channel: voice - Educate customers when...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join our Transcom Family as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using the corresponding communication channel:...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. **What's in it for YOU!** - Best salary in the market -...


  • محافظة الجيزة, Egypt Transcom Egypt Full time

    Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc. **What's in it for YOU!** - Best salary in the market...


  • محافظة الدقهلية, Egypt Oterra Full time

    **Customer Service and Logistics Coordinator 1**: **Customer Service & Logistics Coordinator.** Oterra’s Logistics department is looking for a new colleague for our Copenhagen site. **The team for you to join** You will be based in Avedøre close to Copenhagen where you will join a skilled and dedicated Global Logistics team with colleagues from...


  • الجيزة, Egypt Unique Distention Full time

    **Position: Chat & Ticket Support Agent** Location: Onsite - Maadi, St. 308, Building 5, Second Floor, and on March or April we will be moving to Zayed “Plaza Mall” What We’re Looking For: - English Fluency: C1 Level - Education: Must be a graduate - Nationality: Egyptians - Gender: Muslim Males only Work Mode: Rotational shifts and weekends and...


  • الجيزة, Egypt Teleperformance Full time

    Join Teleperformance Egypt as a **Multilingual Customer Support Representative** and be part of a dynamic, global team that delivers world-class customer service. In this role, you will: - Provide exceptional support to customers in **English, German, French, or Italian**, ensuring their needs are met efficiently. - Handle inquiries through various...


  • الجيزة, Egypt DTS Full time

    **IT Sales representative** DTS is looking to hire a customer-oriented sales representative to increase sales. The senior sales representative’s responsibilities include setting up a sales pipeline to determine the effectiveness of personal sales strategies, keeping abreast of the latest industry trends, and providing excellent after-sales service to...


  • محافظة الإسماعيلية, Egypt PrimeTel Full time

    **Join #PrimetelTeam** and be part of a growing organization where you will have the opportunity to make a real impact. ***We are looking for a Customer Loyalty Representative to join our team!**: The Customer Loyalty Representative is a role in our Customer Service department where you will be interacting with people over the phone. The main responsibility...


  • الجيزة, Egypt Tagaddod Full time

    We are looking for a Sales Representative to help us increase sales and address customer needs within El Giza, Egypt Our Sales Representative responsibilities include presenting our products and services to potential clients, identifying specific consumer characteristics and recommending ways to promote and sell our products. **Responsibilities**: - Act...


  • الجيزة, Egypt Employ me Full time

    **The job description is**: **Key Responsibilities**: **Direct Sales**: Promote and sell our smart home solutions directly to clients. Conduct product demonstrations and presentations to showcase the benefits and features of our products. **Channel Sales**: Establish and maintain relationships with interior designers, contractors, and consultants to drive...


  • محافظة الإسماعيلية, Egypt PrimeTel Full time

    **Join Primetel Team**: Be part of a growing organization where you will have the opportunity to make a real impact. **Join our Customer Loyalty Team**: The Customer Loyalty Representative is a role in our Customer Service department where you will be interacting with people over the phone. The main responsibility of this role is **making outbound phone...