QA Specialist

2 months ago


القاهرة, Egypt Dyninno Full time

EGYPT (CAIRO) |
TREVOLUTION |
WORK AT DYNINNORESPONSIBILITIES:

- Assist in optimizing business/agents’ productivity and performance through QA initiatives and programs.
- Streamline QA processes and workflow which includes calls screening and workflow Audit of Agents.
- Organize and conduct one to one coaching sessions with agents to increase performance and promote a work-friendly atmosphere.
- Achieve operational efficiency through the utilization of QA tools to boost business potential/revenue.
- Ensure sustainability/business continuity through proactive measures in loss prevention and productivity/performance.
- Partner and coordinate with Sales Supervisors and QA Team Leader to ensure alignment for any major decisions and actions in specific cases.
- Translate AR calls to EN as per the global office request.
- Prepare QA reports.
- Provide feedback to agents about any quality issues noticed.
- Perform other tasks as assigned.

**REQUIREMENTS**:

- 1-3 years in a BPO/Customer service position.
- Native Arabic and fluent English.
- Must possess effective verbal and written communication skills
- Good presentation and interpersonal skills.
- Excellent organizational and planning skills.
- Strong attention to detail, superior listening skills.

COMPENSATION:
Competitive Package


  • Sofware QA Specialist

    5 months ago


    القاهرة, Egypt EndemandIT & Data Solutions LLC Full time

    Hiring Alert: QA Specialist (Arabic Speaker Preferred) Position Title: QA Specialist (Arabic Speaker Preferred) Location: Egypt, Jordan - Remote position Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Minimum 4 to 7 years of experience in software quality assurance or a related...

  • Website QA Specialist

    2 weeks ago


    القاهرة, Egypt Nestlé Full time

    **POSITION SNAPSHOT** Title: Website Services QA Specialist Company: NBS Location: Cairo **Position Summary**: **Responsible for the quality of the Nestlé corporate/brand website projects and functional quality of technical solutions provided by the Website Content Management team and the Tech team. QA specialist is responsible for test execution within...

  • Software QA Specialist

    4 months ago


    القاهرة, Egypt EndemandIT & Data Solutions LLC Full time

    Position Title: Software QA Specialist (Arabic Speaker Preferred) Location: Egypt, Jordan - Remote position Desired Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Minimum 4 to 7 years of experience in software quality assurance or a related field. Contract: 12 months extendable Salary will...


  • القاهرة, Egypt InstaShop Full time

    InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

  • Senior QA Engineer

    4 months ago


    القاهرة, Egypt FlairsTech Full time

    Cairo / Alexandria - 4 years Experience - R&D Department **About the job**: **Requirements and responsibilities** **POSITION DESCRIPTION - SENIOR QUALITY ASSURANCE SPECIALIST** **OBJECTIVES** - Our Client is a Windows Client/Server Application that is installed locally on Desktop PCs. - The QA position will serve as the liaison between the Support and...


  • القاهرة, Egypt IW Express Full time

    **Hiring - Quality Assurance Specialist, Egypt** **IW Express** is a logistics service provider offering a wide range of E- Fulfilment solutions such as domestic and international shipping, parcel pick - up, delivery and return management services for the B2B2C segment. We are now hiring a **Quality Assurance Specialist for our office in Egypt.** As a QA...


  • القاهرة, Egypt DevGate Consultancy Full time

    **Job Description: Quality Assurance Engineer & Testing Specialist** **Experience Required**: 4+ years **Location**: Remote (Aligned with Saudi Time Zone) **Key Responsibilities**: - Perform functional, regression, integration, and end-to-end testing to ensure product quality. - Identify, document, and track bugs and issues using issue-tracking tools. -...

  • Cap Case Specialist

    2 months ago


    القاهرة, Egypt Souq.com for E-Commerce LLC Full time

    Previous experience in CAP or CS area - Strong Fluency (EN) and (AR) communication skills. - Detail-oriented, analytical, proactive approach to problem identification and solving. - Ability to quickly adapt to changing priorities and generate innovative solutions in an fast-paced environment. - Demonstrates effective communication, composure, and...

  • Project Specialist

    3 months ago


    القاهرة, Egypt e-motion Full time

    Set project goals and ensure that the project is completed according to agreed deadlines, responsible for scheduling meetings and documenting project decisions. 70% of work with an internal team and 30% with external project members. **Objective of the Role**: - Project Specialist duties and responsibilities **Duties and Responsibilities**: - Support to...

  • QA Specialist

    1 month ago


    القاهرة, Egypt Nano Health Suite Full time

    About Nano Health Suite: Nano Health Suite, a global leader in healthcare technology, leverages AI and advanced technologies to innovate solutions for health regulators, providers, payers, and pharma companies world wide. **Responsibilities** - Collaborate with product managers, developers, and stakeholders to understand project requirements and define test...


  • القاهرة, Egypt UNFPA Full time

    **The Position**: The Communication Specialist (Humanitarian) is located in the Arab States Regional Office (ASRO), Cairo. S/He works under the direct supervision of the Regional Communication Adviser and dotted line supervision by the Regional Humanitarian Adviser. The Communication Specialist provides support to ASRO in regional and country-based...


  • القاهرة, Egypt Tafaseel Full time

    **Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...


  • القاهرة, Egypt Abbott Laboratories Full time

    **Job Title** **Label Specialist-OUTSOURCED OPPORTUNITY-1 YEAR CONTRACT** **About Abbott** Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. **Working at Abbott** At Abbott, you can do work that matters,...


  • القاهرة, Egypt Kyong-Ho Engineering & Architects Co., Ltd. Full time

    QUALIFICATIONS: - Must have a 20 years total of experience with 10 years of it being involved in QA/QC related works and **CABLE-STAYED BRIDGE projects**.


  • القاهرة, Egypt robusta Full time

    **Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...


  • القاهرة, Egypt Giza Systems EG Full time

    Primary responsibility is to ensure the adherence to quality standards, compliance with processes, and continuous improvement in operational efficiency. The Senior QA Specialist conducts internal audits, health-checks, and maintains the quality management system and ISO certifications across Giza Systems and its subsidiaries. Key Performance Indicators...


  • القاهرة, Egypt B Group Full time

    We are seeking a seasoned **IT Engineering Manager** to lead our dynamic technology team at a prominent and innovative organization in the retail and e-commerce sectors. This role is ideal for an experienced leader passionate about driving technical excellence, managing project delivery, and fostering team growth in a fast-paced environment. **About the...


  • القاهرة, Egypt Informa Markets Full time

    **Company Description** Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide...


  • القاهرة, Egypt Nestle Operational Services Worldwide SA Full time

    **Consumer Engagement Associate** **POSITION SNAPSHOT** Location: Cairo, Egypt Company: Nestlé Egypt Full-time Hybrid Model *** Sustain open lines of communications with consumers, develop relationships with them, route and engage with consumers on the owned social media platforms **A DAY IN THE LIFE ** - Ensures Nestlé CES Standard Instructions on...


  • القاهرة, Egypt Giza Systems EG Full time

    Assists the Organization in meeting customer quality standards, develop procedures in collaboration with projects’ teams, process improvement plan and QA/QC procedures, and applies the quality management principles associated with ISO-9001:2000, CMMI and/or any other international standards for greater competitive advantage. - Develops plan and executes...