Senior Quality Assurance Specialist

**Main Tasks**: - Conduct audits across all departments, including Customer Service, Sales, Customer Experience, Operations, and Back Office. - Ensure compliance with company policies, industry regulations, and quality benchmarks. - Identify process gaps, inefficiencies, and risks, recommending corrective actions and improvements. - Monitor the...

**Who Are We❓**: Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play...

**Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...

**Main Tasks**: - Conduct regular quality assurance assessments and audits across all the departments. - Develop and implement quality evaluation criteria and scoring guidelines to measure performance against set standards. - Provide timely and constructive feedback to team members based on evaluation results. - Analyze quality data to identify trends,...

Develop quality assurance standards and company processes Ensure products meet customer expectations and demand Create reports documenting errors and issues for fixing Create quality measurements to track improvement in products Job Requirements Bachelor's degree in a related field preferred Good customer focus Sharp attention to detail Great team...

**Position**: Senior Software Quality Assurance Engineer **Key Duties and Responsibilities**: - Create detailed test cases to maintain high testing coverage. - Develop and execute different tests (Smoke - Sanity - Regression and Exploratory) to ensure product quality. Effective and Accurate estimate for assigned tasks/ Project plan. - Define In scope & out...

**Job Description: Quality Assurance Engineer & Testing Specialist** **Experience Required**: 4+ years **Location**: Remote (Aligned with Saudi Time Zone) **Key Responsibilities**: - Perform functional, regression, integration, and end-to-end testing to ensure product quality. - Identify, document, and track bugs and issues using issue-tracking tools. -...

**Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

Overview: Working as part of a team executing effective and professional quality assurance services aligned with Expleo methodologies. Works under the supervision of a senior team member. Delivers in own area and contributes to overall on-time and on-budget project goals. **Responsibilities**: - Contributes to the successful completion of projects. -...

**Job description**: **Role Description** **Qualifications** - Bachelor’s degree in computer science, computer engineering, or any related field - Experience in quality assurance for eLearning Content Projects - Experience with tools such as Clickup, Confluence, and testing software - Excellent problem-solving and analytical skills, with an attention to...

**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**JOB OBJECTIVE**: To assess performance of testing methods established in plasma testing laboratory making a follow up of Quality Control assessment of the results. To ensure that all methods are in correct validation status and participate in Proficiency testing studies. To review test results obtained in plasma Testing Laboratory. **KEY...

malfunctions to meet quality standards. **Responsibilities**: - Review business requirements and define scope of testing. - Create detailed, comprehensive and well-structured test plans and Test Strategy documents for projects. - Estimate, prioritize, plan and coordinate testing activities. - Identify, record, document thoroughly and track bugs. - Perform...

Step into our world of creativity and joy! Taste & Wellbeing - Quality Assurance Manager - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

**Description**: We are seeking an experienced and detail-oriented **Senior content Operations Specialist** to oversee the full content lifecycle for our Video on Demand (VOD) platform. This role includes supervising a team of Operations Specialists responsible for content delivery, presentation, and data-driven optimization. As a key leader, you will drive...

Assists the Organization in meeting customer quality standards, develop procedures in collaboration with projects’ teams, process improvement plan and QA/QC procedures, and applies the quality management principles associated with ISO-9001:2000, CMMI and/or any other international standards for greater competitive advantage. - Develops plan and executes...

Reviewing and analyzing system specifications. - Create logs to document testing phases and defects. - Report bugs and errors to development teams. - Help troubleshoot issues. - Conduct post-release/ post-implementation testing. - Work with cross-functional teams to ensure quality throughout the software development lifecycle. - Develop test cases, analyze...

Jamjoom Pharma has in a very short span of time emerged, as one of the leading pharmaceutical companies in the Afrasia region. The geographical focus of the company is on countries in the Middle East, Africa, and CIS regions. Strategic focus on selected therapeutic categories has contributed to the rapid growth, market acceptance, and overall success of the...