Quality Assurance Manager

**Job Summary**: The Quality Assurance Manager is responsible for developing, implementing, and managing quality control systems designed to ensure continuous service delivery that meets or exceeds client and company standards. This role involves analyzing customer feedback, monitoring service interactions, and implementing strategies to enhance service...

**Main Tasks**: - Conduct audits across all departments, including Customer Service, Sales, Customer Experience, Operations, and Back Office. - Ensure compliance with company policies, industry regulations, and quality benchmarks. - Identify process gaps, inefficiencies, and risks, recommending corrective actions and improvements. - Monitor the...

**Main Tasks**: - Conduct regular quality assurance assessments and audits across all the departments. - Develop and implement quality evaluation criteria and scoring guidelines to measure performance against set standards. - Provide timely and constructive feedback to team members based on evaluation results. - Analyze quality data to identify trends,...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

Step into our world of creativity and joy! Taste & Wellbeing - Quality Assurance Manager - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to...

**Who Are We❓**: Step into the world of Mrsool—where convenience meets innovation! As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

Overview: Working as part of a team executing effective and professional quality assurance services aligned with Expleo methodologies. Works under the supervision of a senior team member. Delivers in own area and contributes to overall on-time and on-budget project goals. **Responsibilities**: - Contributes to the successful completion of projects. -...

Develop quality assurance standards and company processes Ensure products meet customer expectations and demand Create reports documenting errors and issues for fixing Create quality measurements to track improvement in products Job Requirements Bachelor's degree in a related field preferred Good customer focus Sharp attention to detail Great team...

**Job Summary**: The Contact Center Quality Assurance Specialist is responsible for monitoring, evaluating, and improving the quality of customer service provided by the organization's contact center. This role is essential in ensuring that customer interactions meet or exceed established performance standards, adhere to company policies and procedures, and...

The Quality Manager is responsible for overseeing the quality assurance of all Sprints **learning programs** and the overall organizational processes. This role ensures that all **educational programs** and organizational activities meet the highest standards of excellence, align with organizational goals, and effectively support the success of learners and...

**Position**: Senior Software Quality Assurance Engineer **Key Duties and Responsibilities**: - Create detailed test cases to maintain high testing coverage. - Develop and execute different tests (Smoke - Sanity - Regression and Exploratory) to ensure product quality. Effective and Accurate estimate for assigned tasks/ Project plan. - Define In scope & out...

Who We Are: Kontoor Brands, Inc. (KTB) is the parent company of Wrangler®, Lee® and Rock & Republic®, with owned manufacturing facilities in Mexico and Nicaragua. Kontoor also owns and operates over 140 retail stores across the globe. Our global company employs more than 15,000 people in 65 countries, with world headquarters in Greensboro, North...

malfunctions to meet quality standards. **Responsibilities**: - Review business requirements and define scope of testing. - Create detailed, comprehensive and well-structured test plans and Test Strategy documents for projects. - Estimate, prioritize, plan and coordinate testing activities. - Identify, record, document thoroughly and track bugs. - Perform...

At Sumerge, our philosophy is to build great software in great ways. That thinking is at the core of how we approach testing. We use our knowledge of testing and testability to influence better software design and promote proper engineering practice, bug prevention strategies, testability, accessibility, privacy, and other advanced quality concepts across...

**JOB OBJECTIVE**: To assess performance of testing methods established in plasma testing laboratory making a follow up of Quality Control assessment of the results. To ensure that all methods are in correct validation status and participate in Proficiency testing studies. To review test results obtained in plasma Testing Laboratory. **KEY...

Formulate and review software testing strategies to ensure high-quality software products. - Manage software testing resources, including recruitment, training, allocation, and monitoring. - Review business requirements and provide valuable input to ensure testing aligns with project goals. - Coordinate with other managers (Project Manager, Development...

**Job description**: **Role Description** **Qualifications** - Bachelor’s degree in computer science, computer engineering, or any related field - Experience in quality assurance for eLearning Content Projects - Experience with tools such as Clickup, Confluence, and testing software - Excellent problem-solving and analytical skills, with an attention to...

**What We're Looking For** At BuildingLink, we’re committed to building innovative, high-quality solutions that make a real impact. We believe in delivering exceptional products, and we know that quality assurance is at the heart of that process. We’re looking for a detail-oriented and passionate QA Engineer to join our dynamic team. As a QA Engineer,...

**What We're Looking For** At BuildingLink, we’re committed to building innovative, high-quality solutions that make a real impact. We believe in delivering exceptional products, and we know that quality assurance is at the heart of that process. We’re looking for a detail-oriented and passionate QA Engineer to join our dynamic team. As a QA Engineer,...