Customer Service Lead
2 weeks ago
Envision Employment Solutions is currently looking for Collections Process Leads - German Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services.
**Responsibilities**:
- Investigating and resolving unapplied payments
- Initiating refunds for the overpayments
- Updating account status records and collection efforts
- Reporting on collections activity and accounts receivables status
**Requirements**:
- Bachelor's degree is mandatory.
- Languages: English and German (minimum level B2.)
- Minimum 6 years of experience.
- Customer service skills.
- Strong interpersonal and negotiation skills.
- Team player attitude.
**Benefits**:
- Competitive Salary based on experience
- Social and medical insurance
- Learning, development and career progression
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Customer Service Representative
4 months ago
القاهرة, Egypt Premier Fitness Service Full timePremier Fitness is a leading name in the fitness industry, dedicated to promoting a healthy and active lifestyle. We are seeking a motivated and customer-focused individual to join our team as an Expert Customer Service Representative. This is an exciting opportunity to contribute to our mission from the comfort of your own home! **Job Role &...
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Customer Service Representative
1 month ago
القاهرة, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
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Customs Broker
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القاهرة, Egypt UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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A Customer Service Representative
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القاهرة الجديدة, Egypt Service First CX Full time**About the job**: ServiceFirst is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: A Customer Service Representative - Collection is an individual who specializes in the collection of...
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Customer Service Representative
4 weeks ago
القاهرة الجديدة, Egypt Service First CX Full timeThis is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to the Loan Department. **Benefits**: - Unlimited bonus In US $. - High Basic Salary. - Total salary (Basic + Bonus) could reach up to 20,000 ++. - Location: 90th Street, Fifth Settlement, New Cairo,...
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Customer Service Specialist
2 weeks ago
القاهرة الجديدة, Egypt Service First CX Full time**ServiceFirst**is a world-class call center and BPO with strategic locations around the globe providing an elevated Customer Experience to benefit our client’s businesses with exceptional customer engagement. **What you’ll do**: **A Customer Service Representative - Collection** is an individual who specializes in the collection of outstanding debts...
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Customer Service Lead
2 weeks ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for Customer Service Lead - French Speakers for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. **Responsibilities**: - Investigating and resolving unapplied payments - Initiating refunds for the overpayments - Updating account status records...
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Customer Solutions Lead
4 months ago
القاهرة, Egypt Nestle Operational Services Worldwide SA Full time**Customer Solutions Lead** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Full-time **Summary**: Customer solutions Lead is responsible for effectively leading a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints, providing operational excellence, improved customer experience, and driving...
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Customer Service Director
3 weeks ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: To have overall accountability for the quality of solutions provided to multi-national Customers. (measure service provided against defined Service Level Agreements). Increase the value that Orange delivers to a customer, and deliver continual service improvement. - To be the Customer’s primary senior point of contact within Orange, for...
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Customer Service Manager
3 months ago
القاهرة, Egypt Anasia Full time7-10 Years of experience **Location**: Cairo, Egypt **Category**: Customer Care **Qualifications**: - 7 to 10 years of experience in customer service management, preferably in the appliances or instruments industries. - Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is a plus. - Experience using CRM...
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Customer Service Representative
2 months ago
القاهرة, Egypt Teleperformance Egypt Full timeJob description JOB TITLE: Customer Service Specialist LOCATION: New Cairo / Mohandeseen Cairo, Egypt (on site) LANGUAGE: English ABOUT THE COMPANY: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of the world's most prestigious brands across a wide range of industries. ABOUT THE JOB: JOB REQUIREMENTS: -...
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Customer Service Agent
3 months ago
القاهرة, Egypt Teleperformance Egypt Full timeJob description JOB TITLE: Customer Service Specialist LOCATION: New Cairo / Mohandeseen Cairo, Egypt (on site) LANGUAGE: English ABOUT THE COMPANY: - Teleperformance Egypt is a leading provider of customer service solutions, serving some of the world's most prestigious brands across a wide range of industries. ABOUT THE JOB: JOB REQUIREMENTS: -...
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Customer Service Delivery Manager
3 months ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...
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Customer Service Manager
1 day ago
القاهرة الجديدة, Egypt NAOS Solutions Full timeCustomer Service Manager at NAOS Solutions As a Customer Service Manager at NAOS Solutions in the [department_name] department, you will play a crucial role in ensuring our customers receive exceptional service and support. Your primary responsibilities will include overseeing a team of customer service representatives, resolving escalated customer issues,...
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Customer Service
2 months ago
القاهرة, Egypt Sutherland Egypt Full time**Customer Service Representative** **Sutherland Global Services** Sutherland Global Services is seeking talented individuals to join our dynamic customer service team. As a Customer Service Representative, you will be responsible for providing exceptional support to our clients' customers. **Responsibilities**: - Handle inbound calls - Resolve customer...
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Customer Service
1 month ago
القاهرة, Egypt Jobzella.com Full timeProviding support and assistance to existing and new customers. - Resolving customer problems and inquiries efficiently. - Managing and organizing customer records and ensuring they are updated regularly. - Coordinating with departments within the company to ensure providing the best customer service. Job Requirements High qualification. - Practical...
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Customer Service Representative
2 months ago
القاهرة, Egypt Digitling LTD Full timeLocation: Remote Department: Operations - Customer Success Reports to: Customer Success Team Lead About Alkuttab: Alkuttab is an innovative online learning platform that blends the values of traditional education with modern approaches, focusing on Arabic and Quran tutoring. We aim to provide accessible, affordable, and quality education through...
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Service Desk Lead
4 months ago
القاهرة, Egypt robusta Full time**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...
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Customer Services
4 months ago
القاهرة, Egypt Pepla Full timePepla is looking for a customer service representative We have Two vacancys Morning shifts in the office ( Dokki ) - Cairo Night shift from home. Working hours:From Sunday to Thursday, working the morning shift from 9 to 5 pm The night shift will be from Sunday to Thursday, from 6 pm to 12 am, and on Friday and Saturday for full days. Job...
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Customer Service Representative
2 weeks ago
القاهرة الجديدة, Egypt Employ me Full timeJob Description: Customer Service Representative Company Overview City Scale is a leading provider of engineering models and maquettes, dedicated to delivering high-quality products and exceptional service to our clients in various industries, including architecture, engineering, and design. We pride ourselves on our innovative solutions and commitment to...