Customer Solutions Lead

**Join our Team**: **About this opportunity**: We are looking for a Solution Architect to lead, design, dimension, analyze, prepare, implement, verify, upgrade and support the configuration, integration, life cycle of the Ericsson Mediation Solution. Your scope of work will include the scenarios of introduction, upgrade expansion, functionality, and...

**POSITION SNAPSHOT** Title**:CSA/OFA Specialist** Company: NBS Location: Cairo **Position Summary**: **The role is responsible for the effective management of stock allocation and order fulfillment processes to enhance product availability and maximize customer service levels. This includes collaborating with cross-functional business partners to...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Arabic Customer Service Representative at NAOS Solutions**: NAOS Solutions is seeking a skilled Arabic Customer Service Representative to join our Customer Service department. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our Arabic-speaking clients. **Job Requirements: Arabic Customer Service...

**English Customer Service Role at NAOS Solutions**: NAOS Solutions is seeking a dedicated and customer-focused individual to join our Customer Service department as an English Customer Service Representative. In this role, you will be responsible for providing exceptional service and support to our English-speaking customers. **Responsibilities**: -...

Envision Employment Solutions is currently looking for a Customer Service Representative for one of our partners, a multinational bank. **Responsibilities**: - Answers (or makes) phone calls from customers in a polite and friendly way, instilling customer confidence and resolving customer’s issues at first contact where possible. - Delivers what is...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

Respond to customer inquiries and resolve issues promptly and professionally - Communicate effectively in both Arabic and English - Provide accurate information about products and services - Ensure customer satisfaction through excellent service delivery - Collaborate with team members to improve overall customer experience **Requirements**: - Native...

Act as the **single point of contact (SPOC)** and **solution lead** for internal stakeholders, managing demand and delivering solutions in a timely and cost-effectively. - Develop and maintain strong internal customer relationships with a "Customers for Life" approach and a "Go the Extra Mile" attitude. - Analyze enterprise business trends, strategies, and...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**ENTERPRISE PLATFORMS SOLUTIONS ARCHITECT** **Solutions Architecture** - Lead the process of developing solutions to fit an enterprise architecture in terms of a business, information, and technical standpoint. - Comprehends business strategies & requirements and develop necessary designs & plans to ensure projects & solutions satisfy those needs. - Take a...

**The main purpose of the solution architect position is designing software solutions and technical leadership of software delivery teams and accountable for the technical acceptance of the delivered solution by the customer.** - Participates in vendor assessment and selection. Participates with the presales team in the proposed solution design in the...

The Role Job Description The main purpose of the solution architect position is designing software solutions and technical leadership of software delivery teams and accountable for the technical acceptance of the delivered solution by the customer. - Participates in vendor assessment and selection. - Participates with the presales team in the proposed...

**Dsquares** is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not...

This role is open at one of our Partners in Cairo, that is an inclusive organization that provides best-in-class service to customers across Europe, the Middle East & Africa. **You will**: - Lead Cyber Recovery solution and proposal development once project goals and objectives have been defined. - Have full oversight of Cyber Recovery solutions at all...

Responsible for: Providing expert-level consulting services for the design, implementation, and support of the Enterprise Resource Planning (ERP) modules within Oracle Fusion Applications. You will collaborate closely with clients to understand their business processes, configure the ERP modules to align with their requirements, and ensure successful project...

**Requirements**: - Lead Cyber Recovery solution and proposal development once project goals and objectives have been defined. - Have full oversight of Cyber Recovery solutions at all stages of the lifecycle - from initial requirement gathering/validation, through to solution design and delivery. - Plan implementations and advance strategies for new...

Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experiences that keep customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not just...

**What you’ll do**: You will be joining a Digital Architecture team responsible for owning and shaping customer journey oriented full stack Digital solutions for various business demands using modern software architecture patterns. You will also support Technical Architects & and engineering teams with incrementally evolving our stack to continuously...