Senior Service Administrator
1 week ago
Cairo / Alexandria
- 5 years Experience
- Digital Solutions Department
**About the job**:
**Requirements and responsibilities**
***:
**Duties**:
- Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators
**Technical requirements**:
- Experience in Integration, development, and platform architecture.
- Microfocus/Opentext Service Manager/SMAX certificates highlight desirable
- Experience working/Implementation with Microfocus/Opentext Service Manage/SMAX, uCMDB.
- Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators
- ITIL or any ITSM Frameworks is preferred
**Non-Technical requirements**:
- Very good English and communication skills
- Good problem solving skills
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