Senior Service Administrator

4 months ago


القاهرة, Egypt FlairsTech Full time

Cairo / Alexandria
- 5 years Experience
- Digital Solutions Department

**About the job**:
**Requirements and responsibilities**

***:
**Duties**:

- Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators

**Technical requirements**:

- Experience in Integration, development, and platform architecture.
- Microfocus/Opentext Service Manager/SMAX certificates highlight desirable
- Experience working/Implementation with Microfocus/Opentext Service Manage/SMAX, uCMDB.
- Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators
- ITIL or any ITSM Frameworks is preferred

**Non-Technical requirements**:

- Very good English and communication skills
- Good problem solving skills


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