Service Administrator

19 hours ago


القاهرة, Egypt Atlas Copco Equipment Egypt S.A.E. Full time

**Service Administrator**:

- Functional area: Administration
- Country: Egypt
- City: Cairo
- Company name: Atlas Copco Equipment Egypt S.A.E.
- Date of posting: Dec 24, 2024

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

**About the Role**
Are you an organized, detail-oriented professional who enjoys supporting teams and enhancing processes? Join our dynamic and diverse team as a **Service Administrator** and be a key player in delivering excellent service to our customers This role offers a collaborative environment where your contributions will directly impact our operational efficiency and customer satisfaction.

**Key Responsibilities**
- Process and manage received orders, ensuring smooth transitions from quotation to service completion and invoicing.
- Provide proactive support for service and repair activities, including ad-hoc, fixed-price, and advanced services.
- Collaborate with sales teams and customers to ensure accurate invoicing and timely follow-ups.
- Monitor stock levels, place additional orders, and maintain compliance with company procedures.
- Generate and issue electronic invoices for internal and external service orders.
- Address billing disputes, stock returns, and credit notes with professionalism and problem-solving skills.
- Maintain and update all CTS service data accurately in the system.
- Offer dedicated administrative support to Service teams (Sales Engineers, Planner, Technical Support, and Field Service Engineers) and Customers.
- Manage new and existing customer data, ensuring accuracy and compliance.
- Oversee equipment installations and updates, including cross-border administration processes.
- Continuously improve systems and processes by collaborating with support teams.
- Prioritize tasks effectively to meet daily, weekly, and monthly goals.
- Analyze profitability by booking costs related to service orders and generating reports.
- Administer warranty claims and procedures in partnership with technical and field teams.
- Perform additional duties as required, contributing to team success.

**What We’re Looking For**
- **Experience**: Minimum 2 years in a sales/service administrative support role within a multinational, customer-focused environment.
- **Skills and Knowledge**:

- Experience with ERP systems; SAP knowledge is a plus.
- Strong invoicing and data management capabilities.
- Excellent English communication skills (verbal and written).
- **Education**: Bachelor’s degree in commerce, accounting, or a related field.
- Additional qualifications in engineering or an industrial background are advantageous.

**Why Join Us?**
- **Inclusive Culture**: We celebrate diversity and foster a supportive, collaborative environment where everyone’s ideas are valued.
- **Career Growth**: Opportunities to develop your skills and advance your career in a global organization.
- **Work-Life Balance**: Flexible schedules and policies that promote well-being.
- **Impactful Work**: Play a vital role in ensuring seamless service delivery and customer satisfaction.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.



  • القاهرة, Egypt Decorative Glass Full time

    The ICT Service Desk Administrator will be the first point of contact for our Information and Communication Technology (ICT) services, providing essential support across various IT functions with troubleshooting expertise Pay: Up to E£8,000.00 per month Ability to commute/relocate: - Cairo: Reliably commute or planning to relocate before starting work...

  • IT Administrator

    3 days ago


    القاهرة, Egypt axis Full time

    printers, software, and hardware. Handle business-critical IT tasks and systems Maintain dependable IT infrastructure and networking that’s always up and running Partner with internal and external partners to communicate project status, activities, and achievements Perform server administration tasks, including user/group administration, security...

  • Unix Administrator

    4 months ago


    القاهرة, Egypt Profits Square Full time

    **UNIX ADMINISTRATOR** 1. AIX Administration 2. Implement, maintain and troubleshoot UNIX (AIX, Solaris, Redhat) based Virtualization Platforms “IBM PowerVM, Redhat Virtualization, Otaclr VM” to better utilize UNIX based infrastructure in the bank on all UNIX based platform (IBM POWER, Intel x86, Oracle SPARC). 3. Avail all required resources and...

  • Database Administrator

    4 months ago


    القاهرة, Egypt Profits Square Full time

    **DATABASE SENIOR ADMINISTRATOR** Database Administration 4. Perform and automate ongoing health checks, performance tuning, resources utilization analysis, and conduct risk assessment exercises for database environments to ensure efficiency, availability and smooth functionality for the Bank’s bank services. 6. Ensure all databases are monitored on...

  • Local Administrator

    4 months ago


    القاهرة, Egypt Ericsson Full time

    **Join our Team**: **About this opportunity**: **What you will do**: - Admin support with arranging KAM / Department meetings and support with preparation of all necessary documentation, implementation of follow-up action - Support to logístical services. - Support to assets management. - Support to travel management. - Support with claim and reimbursement...


  • القاهرة, Egypt Savills Middle East Full time

    **The Role** The **Admin Assistant** plays an important role in ensuring the seamless operation of the Egypt office and overseeing the company’s administrative functions. This dynamic position demands exceptional organizational, communication, and IT skills, paired with a proactive, solution-oriented mindset. If you thrive in a fast-paced environment and...

  • Sales Administrator

    2 months ago


    القاهرة, Egypt AccorHotel Full time

    **Job Description**: - Develops and maintains a level of product and market/account knowledge to efficiently and effectively assist customers and perform sales and marketing administrative duties. - Maintains a positive rapport with key internal contacts and develops a strong understanding of internal systems and processes - Acts as primary customer point...


  • القاهرة, Egypt Lesaffre Egypt Full time

    Greeting visitors, answering a high-volume of incoming phone calls, coordinating appointments and meetings and schedules related to the General manager of LSE Monitor the transportation for staff logistics and management. Manage invoice processing from receipt to getting commercial and technical approval and further submission to accounts. Plan and...


  • القاهرة, Egypt Decima International Full time

    Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...


  • القاهرة, Egypt Decima International Full time

    Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...


  • القاهرة, Egypt Coptic Orphans Full time

    **Administrative Assistant** **Purpose of the Job** To support the department's day-to-day operations. This position is responsible for handling various administrative tasks, coordinating meetings, and training events, managing schedules, and ensuring efficient communication within the team. **Essential Functions and Responsibilities** **Coordination** -...

  • System Administrator

    3 weeks ago


    القاهرة, Egypt Advansys Full time

    **Advansys** is a dynamic solutions provider focused on delivering smart, modular, and sustainable technology solutions that enhance operations, improve customer experiences, and drive business modernization. With over 400 skilled engineers, we serve 100+ enterprise customers across 14 countries, helping them overcome challenges and become more agile....


  • القاهرة, Egypt Knight Frank Full time

    **Overview** We are currently seeking a detail-oriented and organized Administrative Assistant to provide comprehensive support to our team. You will play a key role in ensuring smooth day-to-day operations by handling various administrative tasks and supporting our staff members. **Responsibilities** - Prepare reports, agendas, and papers for meetings. -...

  • Bd Administrator

    4 months ago


    القاهرة, Egypt ABL Group Full time

    **Description**: **Be the energy behind change. Join ABL Group.** ABL Group is a leading global independent energy and marine consultant working in energy and oceans to de-risk and drive the energy transition across the renewables, maritime, and oil and gas sectors, offering the deepest pool of expertise across marine and engineering disciplines in more...


  • القاهرة, Egypt Majid Al Futtaim Full time

    Description **JOB TITLE** Administrative Specialist | MAF Global Solutions | Facilities Management **ROLE SUMMARY** The Administrative Specialist will provide comprehensive administrative support to the Facility Management department, ensuring the smooth and efficient operation of the facility. This role will involve a wide range of tasks, including office...

  • Office Administrator

    2 months ago


    القاهرة, Egypt Dsquares Full time

    Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

  • Project Administrator

    1 month ago


    القاهرة الجديدة, Egypt GP Strategies Corporation Full time

    GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000...


  • القاهرة, Egypt FlairsTech Full time

    Cairo / Alexandria - 5 years Experience - Digital Solutions Department **About the job**: **Requirements and responsibilities** ***: **Duties**: - Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators **Technical requirements**: - Experience in Integration, development, and platform...

  • Sales Administrator

    7 days ago


    القاهرة, Egypt Baron Cairo Full time

    **Job Overview** **Responsibilities** - Assist the sales team with administrative tasks such as data entry, report generation, and document preparation - Coordinate sales-related activities and events - Communicate with customers to provide information and support - Manage and update sales databases and customer records - Collaborate with internal teams to...


  • القاهرة, Egypt Giza Systems EG Full time

    As a Senior Network Administrator, you will assume an advanced role within the IT team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encompass advanced troubleshooting, mentoring junior team members, and contributing to the continuous improvement of IT support...