Service Administrator
2 days ago
**Service Administrator**:
- Functional area: Administration
- Country: Egypt
- City: Cairo
- Company name: Atlas Copco Equipment Egypt S.A.E.
- Date of posting: Dec 24, 2024
**Passionate people create exceptional things**
Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.
We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.
Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?
**Join us on our journey for a better tomorrow.**
**About the Role**
Are you an organized, detail-oriented professional who enjoys supporting teams and enhancing processes? Join our dynamic and diverse team as a **Service Administrator** and be a key player in delivering excellent service to our customers This role offers a collaborative environment where your contributions will directly impact our operational efficiency and customer satisfaction.
**Key Responsibilities**
- Process and manage received orders, ensuring smooth transitions from quotation to service completion and invoicing.
- Provide proactive support for service and repair activities, including ad-hoc, fixed-price, and advanced services.
- Collaborate with sales teams and customers to ensure accurate invoicing and timely follow-ups.
- Monitor stock levels, place additional orders, and maintain compliance with company procedures.
- Generate and issue electronic invoices for internal and external service orders.
- Address billing disputes, stock returns, and credit notes with professionalism and problem-solving skills.
- Maintain and update all CTS service data accurately in the system.
- Offer dedicated administrative support to Service teams (Sales Engineers, Planner, Technical Support, and Field Service Engineers) and Customers.
- Manage new and existing customer data, ensuring accuracy and compliance.
- Oversee equipment installations and updates, including cross-border administration processes.
- Continuously improve systems and processes by collaborating with support teams.
- Prioritize tasks effectively to meet daily, weekly, and monthly goals.
- Analyze profitability by booking costs related to service orders and generating reports.
- Administer warranty claims and procedures in partnership with technical and field teams.
- Perform additional duties as required, contributing to team success.
**What We’re Looking For**
- **Experience**: Minimum 2 years in a sales/service administrative support role within a multinational, customer-focused environment.
- **Skills and Knowledge**:
- Experience with ERP systems; SAP knowledge is a plus.
- Strong invoicing and data management capabilities.
- Excellent English communication skills (verbal and written).
- **Education**: Bachelor’s degree in commerce, accounting, or a related field.
- Additional qualifications in engineering or an industrial background are advantageous.
**Why Join Us?**
- **Inclusive Culture**: We celebrate diversity and foster a supportive, collaborative environment where everyone’s ideas are valued.
- **Career Growth**: Opportunities to develop your skills and advance your career in a global organization.
- **Work-Life Balance**: Flexible schedules and policies that promote well-being.
- **Impactful Work**: Play a vital role in ensuring seamless service delivery and customer satisfaction.
**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.
-
IT Administrator
4 weeks ago
القاهرة, Egypt One Imperium Full timeWhat does an IT Administrator do? An IT Administrator handles the upkeep, configuration, and reliable operation of computer systems, particularly multi-user computers such as servers. They ensure the internal IT structure of the company remains robust and efficient, handling tasks such as software upgrades, user training, troubleshooting, and network...
-
Administration Supervisor
3 weeks ago
القاهرة, Egypt Giza Systems Full timeThe Role - Assist the administration manager in setting up the administrative strategy, policies and procedures, discusses them with the facility & admin senior manager for approval, and ensures their proper implementation. - Establish the administration department daily, weekly, and monthly work plan. - Provide direct supervision for the office...
-
Administrative Officer
3 weeks ago
القاهرة, Egypt United Nations Full timeOrg. Setting and Reporting - Responsibilities - Competencies - Education - High school diploma or equivalent is required. Technical or vocational certificate in administrative services, logistics, finance, human resources, business administration or personnel management is desirable. - Job - Specific Qualification - Technical or vocational certificate in...
-
IT Administrator
4 days ago
القاهرة, Egypt axis Full timeprinters, software, and hardware. Handle business-critical IT tasks and systems Maintain dependable IT infrastructure and networking that’s always up and running Partner with internal and external partners to communicate project status, activities, and achievements Perform server administration tasks, including user/group administration, security...
-
Administrative Assistant
1 day ago
القاهرة, Egypt Savills Middle East Full time**The Role** The **Admin Assistant** plays an important role in ensuring the seamless operation of the Egypt office and overseeing the company’s administrative functions. This dynamic position demands exceptional organizational, communication, and IT skills, paired with a proactive, solution-oriented mindset. If you thrive in a fast-paced environment and...
-
Sales Administrator
3 weeks ago
القاهرة, Egypt Luxury Explorers Events Explorers Full timeKey Responsibilities Sales Support: Assist the sales team in preparing quotes, contracts, and proposals for clients. Order Processing: Handle order entries, invoices, and follow-ups to ensure timely delivery. Client Communication: Respond to customer inquiries, provide product/service information, and maintain positive relationships. Database Management:...
-
Administrative Assistant
2 days ago
القاهرة, Egypt Decima International Full timeDecima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...
-
Administrative Assistant
2 weeks ago
القاهرة, Egypt Coptic Orphans Full time**Administrative Assistant** **Purpose of the Job** To support the department's day-to-day operations. This position is responsible for handling various administrative tasks, coordinating meetings, and training events, managing schedules, and ensuring efficient communication within the team. **Essential Functions and Responsibilities** **Coordination** -...
-
Quote Administrator
2 weeks ago
القاهرة, Egypt Philips Full time**Job Title**: Quote Administrator As a Quote Administrator, you**will be responsible from quotation creation, supporting the trade customers, handling quotation invoicing and handling 3rd party cases. **Your role**: - Answer customer calls and register them in the service management system - Attend daily management meetings. - Manage the progress of the...
-
Administrative Specialist
3 weeks ago
القاهرة, Egypt Majid Al Futtaim Full timeDescription **JOB TITLE** Administrative Specialist | MAF Global Solutions | Facilities Management **ROLE SUMMARY** The Administrative Specialist will provide comprehensive administrative support to the Facility Management department, ensuring the smooth and efficient operation of the facility. This role will involve a wide range of tasks, including office...
-
Office Administrator
1 day ago
القاهرة, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
-
Senior Service Administrator
2 days ago
القاهرة, Egypt FlairsTech Full timeCairo / Alexandria - 5 years Experience - Digital Solutions Department **About the job**: **Requirements and responsibilities** ***: **Duties**: - Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators **Technical requirements**: - Experience in Integration, development, and platform...
-
Sales Administrator
2 weeks ago
القاهرة الجديدة, Egypt Digital School by Berlitz Full time**Key Responsibilities**: - Assist potential students and parents in understanding Digital School by Berlitz’s programs, pricing, and enrollment procedures. - Convert inquiries into course registrations through effective communication and persuasion. - Support the marketing and sales teams by following up on leads, conducting calls, and providing...
-
IT Administrator Consultant
3 days ago
القاهرة, Egypt Adree Full time- Manage and administer Jira and Confluence instances, including tasks such as user management, project setup, and configuration. - Customize Jira workflows, screens, fields, and permission schemes to align with and support business processes. - Create and configure Jira dashboards, boards, and filters for better project status visibility and progress...
-
Senior Network Administrator
3 hours ago
القاهرة, Egypt Giza Systems EG Full timeAs a Senior Network Administrator, you will assume an advanced role within the IT team, providing technical expertise and support to end-users while ensuring the smooth operation of IT services. Your responsibilities will encompass advanced troubleshooting, mentoring junior team members, and contributing to the continuous improvement of IT support...
-
Senior Administrative Specialist
4 days ago
القاهرة الجديدة, Egypt Mimar Full time**MIMAR Society**: **We are always striving to attract and retain highly motivated and talented professionals.**: **- **Oversee day-to-day administrative operations, including office facilities, equipment, and supplies**: - **Develop and implement administrative policies and procedures to ensure smooth operations and compliance with organizational...
-
Administration Manager Oil
3 hours ago
القاهرة, Egypt Rawaj - Human Capital Management Full timeLeverage your abilities and join the dynamic team of a leading company specializing in **the Oil & Gas **industry in Maadi, Egypt.** As an Administration Manager in an oil & gas company, you will be responsible for overseeing office operations, resource management, and administrative services to ensure efficient support for all departments. You will handle...
-
Oracle Database Administrator
3 hours ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for an Oracle Database Administrator for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Requirements**: - 7 to 10 years of relevant...
-
SQL Database Administrator
1 week ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a SQL Database Administrator for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Requirements**: - 6 Years of relevant experience. -...
-
Office Administrator
4 weeks ago
القاهرة الجديدة, Egypt WiiGroup Full timeOur Mission At WiiGroup, our mission is to revolutionise the AEC industry through innovative solutions, cutting-edge technology, and a relentless focus on client satisfaction. We strive to exceed expectations, leverage digitalisation, and shape the future of construction globally. Through innovative solutions and cutting-edge technologies. With a passionate...