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HR Ops Assoc Manager

4 weeks ago

القاهرة الجديدة, Egypt PepsiCo Full time

Overview:

- Responsible for supporting AMESA People Solutions lead on all the technology implementations, ensure systems continuous improvement and governance model are in place.
- Ensure delivery of required system service levels and build new system capabilities for managing HR processes though translating Sector/BUs process gaps into adoptable digital solutions and ensure consistency across the sector with global standards.

**Responsibilities**:

- Work closely with BUs & Service Enablement team to identify process/technology gaps and craft opportunities for automation to drive improvement.
- Accountable for managing system’s business requirements, design, UAT and sign off in coordination with GHROPs team for all new implementations and improvements (EC, MyP&D, Kenexa, Beqom, ICM..etc.)
- Deliver and sustain the technical/data/process elements of the deployment of all HR Projects.
- Evaluate and analyze sector/local systems performance in close collaboration with IT to maximize efficiency and minimize risk
- Manage EC & HR Downstream tools data security, market requirements, ensure full compliance & data governance is in place for critical employee data
- Periodically review role-based permissions on who access to which information and action (as per global guideline on defining groups, creating roles and assigning roles to the group)
- Laise and monitor with Capability centers all AMESA CRs, QBs, Mass Upload, etc.
- Lead vendors consolidation initiatives on Payroll to ensure data quality and efficiency
- Support HRIS solution implementations, partnering with IT and vendors to ensure a smooth execution and no disruption to employee experience
- Support systems integrations requirement
- Communicate HR systems issues and enhancements to system owners/end users
- Act as Data Governance Gatekeeper for any system related changes

Qualifications:

- Experience in HR process improvement and management, operations, system enhancements, and shared services; leverage lean practices to streamline HR service delivery
- Strong architecture skills with ability to ensure diverse portfolio of systems and tools integrate flawlessly to meet end user and business requirements in most effective and efficient manner.
- Strong project management skills and PM certification is a plus
- At least 5 years of general professional experience in Data Management & Systems implementation
- Experience of working across a sector/ different countries would be preferable
- University degree preferably in IT or Informatics
- Practical knowledge of SLAs and CRMs preferably ServiceNow
- Time management - ability to focus and get things done and know what business is critical; able to deal with conflicting priorities and ambiguity
- Expertise of HR technologies & design principles: Expertise in HR current and emerging technology and its implementation. Subject experts to identify core issues and correct it.