Health Solution Partner
6 months ago
ROLE SUMMARY
Non-Sales/Non demand generation role commercial role, focused on providing educational & scientific content and supporting HCPs. Purpose to improve the impact of our medicines and vaccines on patients and society. Create better customer experience.
ROLE RESPONSIBILITIES
In order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required.
ROLE RESPONSIBILITIES
- Drive deeper engagement on educational & scientific content
- Streamline customer interface by acting as single POC for proactive & seamless (compliant) connection to Pfizer SMEs and resources
- Responsible for onboarding customers to new operating model platforms
(e.g., Digital Engagement Channels and Portal)
- Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
- Support attainment of improved patient outcomes through physician and patient education and services enabled by deep scientific expertise
- Improve service provided along with design expertise
- Actively engage in creating awareness and shaping patient access initiatives (Commercial only) and help accelerate patient access through awareness and education addressing external bureaucracy
QUALIFICATIONS
Indicate basic and preferred qualifications:
- Basic Qualifications are job related, consistent with business requirements and necessary for the performance of an essential function of this role including: education/licenses/certifications, location, relevant experience, technical and/or other job-related skills. Basic qualifications determine minimum requirements that applicants must possess to be qualified for the role; anyone who does not meet basic qualifications for the role will not be interviewed or eligible for hire.
BASIC QUALIFICATIONS
- Medical/Science or any relative sciences bachelor’s degree required.
- 4+ years of Commercial/Sales/CS experience
- Able to demonstrate strong collaboration with internal cross functions such as market Access, H&V/Pricing, HAS, SHP, Medical, Network AM, Biopharma Ops Regulatory, Supply, Finance, PX and Legal
- Leading without authority and winning in the right way
- Business and financial acumen.
- Fluent written and spoken English and local language
PREFERRED QUALIFICATIONS
- Self-aware
- Visionary
- Team and Culture builder / shaper
- Grows Self and others
- Leads change and innovation
- Demonstrates business acumen and entrepreneurial spirit
- Multi-tasking and acts decisively in complex and fast-moving environment
- Numerate and articulate, being able to communicate at all levels
- Demonstrable sensitivity to understanding customer needs and delivering tailored solutions where appropriate
- Strong interpersonal skills
- Influencing and opinion shaping
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Mkt & Sales/Commercial Bus
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