Customer Service Agent
1 day ago
We’re looking for detail-oriented and thoughtful people in **Egypt** to join our team. You’ll be tasked with answering customer questions through phone calls or video calls in _**English and Spanish**_ and need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Influx is a growing and profitable startup providing customer support for brands and tech companies on-demand, 24/7, every day of the year. To achieve this, our operation includes agents and managers working around the globe. Our head office is in Australia, and we currently have more than 1000 people around the world.
**Requirements**:
- We don’t have any requirements on age or educational background
- **_Excellent written and verbal English and Spanish_**
- Strong problem-solving skills
- Sense of humor
**Benefits**:
- This is a fully remote position, and you will be working from home
- Work with clients in the USA, EU, and elsewhere
- Work with, and learn from, high-performing international colleagues
Duties
- Communicate effectively via phone calls with our customer
- Diagnose and solve the customers’ problems
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
Seniority level: Fresh graduates may apply
Employment type: Full-time only, 44 hours per week.
If you're the one that we're looking for, hit Apply We'd like to have a chat with you : )
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