Service Delivery Manager

4 days ago

مصر, Egypt Baker Hughes Full time

**Service Delivery Manager - Artificial Lift System - North Africa**

**Do you like working in collaborative teams and solving critical issues?**

**Do you enjoy being part of a successful team?**

**Join our team**

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectation in Artificial Lift requirement. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

**Partner with the best**

You will accountable for the service delivery performance for our portfolio of products and services for Artificial Lift System (ALS) for the North Africa (NAF) cluster. Ensuring that Baker Hughes maximizes its short
- and long-term revenue, profit, and cash collection opportunity by enabling flawless execution, on time delivery, contract adherence and cash collection for the assigned jobs.

As a Service Delivery Manager - ALS - NAF you will be responsible for:

- Ensuring all activities are carried out according to our non-negotiables and our values
- Presenting projects plans, technical roadmaps, risks and recommendations to senior business leaders within technical space.
- Collaborating with sales/commercial teams as well as direct interaction with customers in the cluster to understand the activity forecast (volume and complexity)
- Handling complex medium term project processes and department has to define approaches.
- Handling important business unit clients which require complex processes requiring involvement of many stakeholders.
- Overseeing the budget and P/L for the area of responsibility
- Developing team in line with competency and training programs for their respective positions as well as future career plans

**Fuel your passion**

To be successful in this role you will:

- Have a Bachelor's degree (Electrical/Mechanical/Petroleum Engineering) from an accredited university or college
- Have a minimum of 15 years of experience in Artificial Lift with at least 5 years in a Business Management role in Artificial Lift
- Solid technical background and should be able to propose technical solutions to the team and the Client.
- Have a mindset of customer intimacy and continuous engagement to ensure excellence in service delivery
- Have excellent communication, negotiation, interpersonal and leadership skills.
- Be comfortable and flexible to work with several countries/time zones
- Have established project management & strategic business planning skills

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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