Service Delivery Management

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team, training and recruiting new staff, monitoring progress, orders assignment and supervision and managing budgets Job responsibilities: -...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team,training and recruting new staff, monitoring progress, and managing budgets. Job responsibilities: - Maintaining high performance levels...

Understanding business cycles of outsourcing and managed services. - Manage demand from users on IT services, physical security and supervise the delivery. - Assist in building and updating Service Catalogue to streamline the services. - Ensure the service operation is running smoothly and all incident are and recorded in a service ticketing system. -...

Details Required Experience 10+ years - Department Software Development and Testing - Career LevelManager Position Location Cairo **Skills**: Communication customer service Requirements and responsibilities **Service Delivery Manager Responsibilities**: - Maintaining positive relationships with customers. - Identifying customer needs and overseeing...

This is a management role in our execution to the customer and the ability to communicate and manage clearly and with all stakeholders is paramount. Key Areas of Responsibility Customer Management Manage customer expectations and drive effective return on value Drive customer dialogue and interaction through periodic service review sessions Perform...

Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

**Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

Service Delivery Manager-22000DIK **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables & commercials. To work at a senior level within...

A well-established multinational company is looking for a Service Delivery Manager with 14 to 18 years of experience within the FMCG industry responsible for the E2E Supply chain operations icluding but not limited to organising and managing supply planning department, Providing full support with data and solutions for E2E Digitalization project. you will...

Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

**About this opportunity!** Service Delivery Line Manger is responsible for delivery fulfilment from Service Delivery Domain towards MA/CU. Ensuring efficient and high-quality service delivery from Global Service Delivery Domain. The SDLM drives delivery effort to make their work more efficient through adequate delivery tools, processes, ways of working,...

Manager, Service Delivery At TTEC, we’re all about the Human Experience. Elevated. As a Service Delivery Manager Cairo, Egypt you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. **What You’ll be Doing**Do you have a passion for leading,...

The SDM is a key customer facing role: - She/He will be empowered to transversally lead the delivery of a managed IT services inside and outside OCB and OBS - Being responsible for building, running and continuously improving the end-to-end delivery model for customized solutions - SDM leads the following activity domains during the post-sales solution...

**Join our Team**: **About this opportunity**: We are now looking for a Service Delivery Line Manager, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery. As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and...

**Key Accountabilities - Must Have **Informatica Experience (PowerCenter, B2B, MFT, BDM, EDC, IICS etc.) **Delivery Management** - Manage a delivery team to ensure timely and accurate customer deliveries - Be the SPOC to the Customers for end to end technical delivery, communication & reporting to all stakeholders - Report delivery status to customers and...

**About the role**: The SDM is a key customer facing role: - She/He will be empowered to transversally lead the delivery of a managed IT services inside and outside OCB and OBS - Being responsible for building, running and continuously improving the end-to-end delivery model for customized solutions - SDM leads the following activity domains during the...