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Digital Sre Tech Sr. Specialist

1 month ago

القاهرة, Egypt Vodafone Full time

**Role Purpose**:
Ensure availability, performance, monitoring, operating & maintaining of existing and new functionalities\systems within defined SLA and SLO KPIs. provide technical guidance to team members.

**Key Accountabilities & Decision Ownership**:

- Ensure environment stability, availability, security and performance through SLO’s, SLA’s and automation enforcement
- Develop and maintain CI/CD across a range of languages and environments.
- Working closely with software engineers, product owners and systems engineers to understand requirements, participate in implementation and operate.
- Participating in On-Call rotations, fixing support escalation Issues, helping to improve incident response and conducting post-Incident reviews.
- Vendor management and follow up vendor escalated issues and planning for systems upgrades.
- Technical Guidance to build team knowledge and skills.

**Core Competencies, Knowledge, and Experience**:

- Advanced trouble shooting, analytical and problem-solving skills.
- Ability to work in a team and under stress in 24/7 work environment.
- Agile and DevOps methodologies and tools knowledge
- Cloud computing awareness
- Excellent communication skills, both written and verbal.
- Excellent time management with strong sense of urgency.

**Must have technical / professional qualifications**:

- Computer Science/Engineering graduate or equivalent related degree.
- 3+ years of working experience in supporting and administrating scaled systems.
- Hands-on experience in following technologies: RedHat OpenShift, Kubernetes, Database, Unix/Linux, Git, Jenkins, Ansible, Docker, Jira, and Shell scripting.