Sre Manager

2 days ago


القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

Egypt (Cairo) - Bulgaria- Information Technology- Remote- Leaders- The Site Reliability Engineering (SRE) Manager plays a strategic role in ensuring the reliability, scalability, and performance of business-critical systems across multiple platforms. You will foster a team of SREs who sit within their respective platforms while providing overall governance and leadership for the SRE mindset, practices and ways of working. Your role involves driving excellence in operational efficiency and product reliability, and significantly contributing to delivering top-tier service and customer satisfaction.
- **YOUR NEW KEY RESPONSIBILITIES**:

- Establish, oversee, and refine the SRE strategy, practices and governance model across all platforms.
- Guide SRE teams that are embedded within specific platforms (e.g., D365, Power Platform, SAP), maintaining close collaboration with product and platform leads through dotted-line management structures.
- Influence and collaborate with product teams to prioritize and swiftly implement user stories focused on operational improvements.
- Oversee troubleshooting efforts for complex issues and root cause analysis in collaboration with L3 and L4 support partners, including global crisis management as required, regardless of working hours.
- Lead efforts to drive continuous operational improvements by analyzing incident trends, proactive alerts, optimizing system performance, and ensuring seamless collaboration between SREs and DevOps product teams.
- Develop and implement automation strategies across all platforms to enhance efficiency, reduce manual interventions, and improve system reliability.
- Organize and lead SRE Community of Practice to ensure alignment and synergies across platform-specific SRE teams and to drive best practices, knowledge sharing, and foster a culture of operational excellence (e.g., retrospectives, incident postmortems)
- Develop and maintain key reliability metrics (SLIs, SLOs, and SLAs) and use these to report platform performance to business stakeholders.

**ARE THESE YOUR SECRET INGREDIENTS?**
- Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
- Minimum 5 years of professional experience in Site Reliability Engineering, IT Operations Management, or a similar role.
- At least 2 years of leadership experience in a complex IT environment leading cross-functional team.
- Expertise in automation, system monitoring, and performance tuning with hands-on experience in industry-standard tools (e.g., Dynatrace, Datadog, Splunk).
- Experience in working with platform-specific technologies such as Dynamics365, SAP, Power Platform, Digital Commerce is an advantage
- Strong ability to lead cross-functional teams, manage priorities, and influence platform leaders to achieve overall business continuity objectives.
- Ability to lead and coordinate during major incidents, driving resolution while minimizing business impact.

**Key Performance Indicators (KPIs)**:

- Reduction in incident frequency and duration (MTTR, MTBF).
- Increase in automation coverage and efficiency.
- Improved system uptime and performance across platforms.
- Effective cross-platform collaboration and alignment on reliability goals.
- Regular delivery of incident postmortem analyses and continuous improvement initiatives.

**ABOUT YOUR NEW TEAM**:

- We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.
And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.
- **AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE**
- At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.**Benefits**:

- Coaching and mentoring programs- Development opportunities- Learning programs- Work with iconic brands- Supportive team- Work from home


  • Senior Sre

    2 weeks ago


    القاهرة, Egypt CEQUENS Full time

    At Cequens, we’re building CPaaS and SaaS communication platforms and we rely on SRE team to push the platform to the highest standards of software performance, reliability, availability and stability. You’ll collaborate with multiple cross-functional teams to develop solutions to manage our platforms. If you’re passionate about automation, software...

  • Early Career- Sre

    15 hours ago


    القاهرة, Egypt DXC Technology Full time

    **Responsibilities**: - Set up, operate and manage environments. - Handle code deployments in all environments. - Operate over all types of infrastructures like on-prem cloud and/or container-based platforms - Develop automation with a focus on scalability, observability, reliability, security, and quality. - Work with different teams to implement and...


  • القاهرة, Egypt Coca‑Cola HBC Austria GmbH Full time

    Egypt (Cairo) - Information Technology - Hybrid - Experienced Professionals **Department**:Data & Automation, Digital & Technology Platform Services. **Location**:Egypt, Cairo. - As a **Site Reliability Engineer - Master Data Governance**, you will play a critical role in ensuring the reliability, scalability, automations and performance of our Data...


  • القاهرة, Egypt Vodafone Full time

    **Role Purpose**: **Key Accountabilities and Decision Ownership**: - Responsible of delivery of High - and Low-level designs and documents for the proposed monitoring solution for different business services. - Leading the Devops engineers to develop and deliver Devops solutions to the local markets or group functions within a global program. -...


  • القاهرة, Egypt Envision Employment Solutions Full time

    Envision Employment Solutions is currently looking for an Observability & AIOps Engineer for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Responsibilities**: - Observability Platform...

  • DevOps Engineer

    3 weeks ago


    القاهرة, Egypt Procore Full time

    We’re looking for a DevOps Engineer to join Procore’s P&T Engineering. As a DevOps Engineer, you’ll partner with the DevOps/SRE team to own, maintain & operate our infrastructure and CI/CD systems, and implement new features based on the product roadmap. Use your dev-ops skills to uphold our high engineering standards and bring consistency to the many...


  • القاهرة, Egypt Procore Full time

    We’re looking for a Senior SRE to join Procore’s Fintech cloud infrastructure team. In this role, you’ll work collaboratively with software engineers, software testing engineers, product/project managers, to build, design and shape the cloud infrastructure. Your role will also include improving and developing new platform features that streamline our...