CRM Executive
9 hours ago
TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to the transport and logistics space and are abreast with the adoption of the latest technology.
**Details about **CRM EXECUTIVE** jobs in **Egypt**:
The CRM Executive will be responsible to maintain and expand relationships with clients as well as achieve sales targets and assigned accounts objectives.
The Customer Relations Management Executive represents the entire range of services to assigned clients and ensure assigned customers' needs and expectations are timely met.
**Job functions of a **CRM EXECUTIVE** in **Egypt**:
- Thoroughly understand the vitality of the role of being the main connector between the client and Trukker
- The objective of the CRM team is to assist the Commercial team in achieving the business targets through maintaining tight relations with key personnel within individual accounts
- Meet weekly/monthly targets of expanding business volumes within existing accounts through regular phone calls and periodic visits
- Clearly understand individual accounts’ needs to be able to meet the client’s service quality expectations
- Receive job orders from the client and revise the order to make sure all necessary data is obtained and job orders are put into Trukker’s booking template
- Prepare customers’ Financial Proposals and make sure that proposed prices are in line with the client’s credit agreement and that it is approved by the line manager
- Coordinate job orders processing with relevant teams pre and post the orders’ execution such as Fleet, Operations, and Finance
- Follow-up the execution of the booking and keep the client updated with his shipment status every (4 hours) or whenever a major update occurs, also coordinate with the client for any delays that may occur during execution and keep him aware of any incurred fees
- Ensure the SLA’s are being complied to at every stage of the execution process until the client is invoiced accordingly
- 100% Usage of CRM system adding all lead/opportunities/existing customers requirements
- Follow-up with the client on the receipt and revision of his invoices for further follow-up on the dues’ settlement within the agreed credit terms
- Provide periodic statements to clients summing up his account performance over a certain period of time; enabling both parties to evaluate the relation. As for the client he would know all costs & expenses/ savings/ prices/ volumes he achieved with us and for us (Trukker) we shall be able to improve our business relation and enhance the service levels we provide
**Requirements for **CRM EXECUTIVE** jobs in **Egypt**
- Bachelor degree is a must
- +2 year in similar position in the field of (Logistics - Trucking - Shipping lines)
- Advanced Computer Skills (MS Office)
- Well organized & can Perform multi tasks
- Exceptional time management, verbal and written communication skills
- Good Command of English
- Professional manner, presentable, punctual and strong ethical code
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CRM Executive
6 days ago
مصر, Egypt Wego Pte Ltd Full timeWe are seeking someone to join our team. What we can guarantee you is a good understanding of the travel industry and cutting edge technologies out there, better knowledge of users and user experience, and in the process, a lot of fun. **CRM Executive (Cairo, Egypt)** **Responsibilities**: - Work together with the CRM team Globally and manage CRM...
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Senior CRM Executive
6 months ago
مصر, Egypt Careem Full timeCairo, Egypt Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5...
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CRM Manager
7 months ago
مصر, Egypt Antal International Full timeJob Title: CRM Manager Location: Cairo, Egypt **Responsibilities**: - Develop and implement CRM strategies that improve customer retention and increase revenue.- - Manage all aspects of CRM software, including system integration, data management, and reporting.- - Work closely with sales and marketing teams to ensure they have the necessary tools and data...
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CRM Strategist
9 months ago
مصر, Egypt Itcan Full time**Summary**: **Responsibilities**: - Develop and execute comprehensive CRM strategies tailored for the e-commerce industry to increase customer engagement, retention, and loyalty. - Utilize customer segmentation techniques to identify distinct customer groups and create personalized messaging and campaigns for each segment. - Collaborate closely with...
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CRM Manager
6 months ago
مصر, Egypt Invitro Capital Full time**Job Overview**: Invitro Capital is seeking a detail-oriented and experienced CRM Manager to join our team. In this role, you will be responsible for developing and implementing effective CRM strategies and managing our customer database. As a CRM Manager, you will play a key role in ensuring efficient customer relationship management, optimizing customer...
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Marketing & CRM Specialist
2 days ago
مصر, Egypt orthohouse Full timePlan and deliver CRM strategies across the organization to retain existing customers, increasing brand loyalty, and expanding the company’s brand value. - Make sure the customer database is correctly segmented in order to target marketing activities appropriately - Collaborate with IT on defining the capabilities and driving the implementation of the...
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CRM Executive
7 months ago
مصر, Egypt Aramex Full time**Job Purpose** - Ensure outstanding support to sales team in timely and effective manner, by adhering to policies and standards to achieve highest productivity and efficiency levels. **Key responsibilities** - Prepare regular reports to management on segments’ performance, growth, opportunities, and customer migration. - Share the campaigns results with...
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Senior CRM Specialist
7 months ago
مصر, Egypt Mrsool Full time**Responsibilities** - Develop and execute comprehensive CRM strategies aligned with organizational goals and objectives. - Oversee the implementation, customization, and maintenance of CRM systems. - Lead and mentor a team of CRM specialists providing guidance and support in their daily activities. - Report on CRM performance and suggest tactics for...
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CRM Team Leader
9 hours ago
مصر, Egypt Trukker Full timeTruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to...
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CRM Senior Analyst
7 months ago
مصر, Egypt elmenus technologies Full timeelmenus is a venture-backed food discovery platform with over $20M in funding based in Egypt. We are building a platform that combines a social, visual and personalized experience to help millions of people discover and order the food they will love. We are looking for the smartest, most impactful and passionate people to join our food-loving team. We are...
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App Marketing Specialist
6 months ago
مصر, Egypt Chefaa Full timeChefaa is a leading digital health platform in Egypt and the MENA region, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to healthcare services, and we strive to make positive impacts on our clients'...
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Senior Software Engineer
7 months ago
مصر, Egypt ITWORX Full timeSenior Software Engineer - CRM | Fulltime - ** Key accountabilities and decision ownership: Interpret** the customer requirements into deliverables (code; installation of a system; deployment.etc) and ensure they are well mapped with the requirements - Participate in the time estimation of projects (when needed) while following the project plan and timeline...
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CRM Sr.analyst
4 days ago
مصر, Egypt Vodafone Full time**Role Profile**: To participate in the analysis and development of existing and new projects / products. **Key Accountabilities and Decision Ownership**: **1. Delivery** - ** Solution Design & Development** - Assessment of technical feasibility of business requirements and define cost for configuration/development. - Implementation of business requirements...
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CRM Specialist
1 week ago
مصر, Egypt Vodafone Full timeRole purpose: To participate in the analysis and development of existing and new projects/products. Key Accountabilities: 1. Solution DESIGN & Development: Assessment of technical feasibility of business requirements. Assessment of feasibility and define cost for configuration/development.Assessment of technical feasibility of business...
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Senior Software Engineer
7 months ago
مصر, Egypt ITWORX Full timeSenior Software Engineer - CRM | Fulltime **Job purpose**: **Key accountabilities and decision ownership**: - Interpret the customer requirements into deliverables (code; installation of a system; deployment.etc.) and ensure they are well mapped with the requirements - Participate in the time estimation of projects (when needed) while following the project...
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Senior Marketing Specialist CRM
6 months ago
مصر, Egypt Medtronic Full time**Careers that Change Lives** This is an opportunity to join a great marketing team handling one of the biggest and most excitement operating units in Medtronic The Cardiac Rhythm Management (CRM) and Cardiac Ablation solutions (CAS) for Emerging Africa. The senior marketing specialist is expected to lead and execute on the regional Marketing and Market...
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Head of Data Analytics and CRM
4 days ago
مصر, Egypt HSBC Full time**Role Purpose**: Reporting into the MENA Regional Head of WPB Data, Analytics and CRM, this is the key analytics leadership position supporting the successful, development and industrial implementations of the analytics function for Egypt. The role holder is accountable for developing the data, analytics and CRM function into a source of sustainable...
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CRM Support Supervisor
7 months ago
مصر, Egypt Vodafone Full time**Role Purpose**: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. **Key Accountabilities and Decision Ownership**: **Strategy & planning**: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage...
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Sales Executive
7 months ago
مصر, Egypt Benchmark for Training and Engineering services Full timeWe hire sales executive Responsibilities for Sales Executive - Research and recommend prospects for new business opportunities - Research and analyze sales options - Build and maintain relationships with clients and prospects - Stay current with trends and competitors to identify improvements or recommend new products - Collect and analyze information and...
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Sales Executive
1 week ago
مصر, Egypt Informa Markets Full timeCompany Description Informa is a leading international events, intelligence and scholarly research group. Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences,...