Project Management Office Manager
2 weeks ago
**Role Purpose**:
PMO is responsible for leading and managing the project managers ensuring the effective delivery of projects within an organization that aligns with the company’s strategic objectives.
Establishes and maintains project management standards, processes, and governance. He\she Collaborates and plays a key role in bridging any gaps between technical teams, stakeholders, and clients, ensuring that projects are completed on time, within scope, and meet quality standards.
**Job Profile**:
- Strategic leadership:
- Align PMO goals with the organizational strategies. Establish and maintain project management methodologies, standards, and best practices within the PMO, tailored to meet organizational needs and industry standards.
- Develop project plans, timelines, and budgets in collaboration with stakeholders
Project Governance:
- Determine and enforce PMO governance frameworks, policies, and procedures to standardize project management practices across the organization
Performance Monitoring & Reporting:
- Develop & maintain key performance indicators (KPI’s), adherence to timelines, budgets, and quality standards. Regular reporting on project progress to senior management and stakeholders.
- Coordinate project activities, tasks, and resources to ensure timely and successful project delivery.
- Monitor project progress, identify risks and issues, and implement mitigation strategies to keep the project on track.
Stakeholder Management:
- Communicate project goals, milestones, and updates to stakeholders, ensuring alignment with project objectives.
- Facilitate regular meetings, status updates, and reviews with project teams and stakeholders to address concerns and ensure transparency.
- Lead cross-functional project teams, providing guidance, motivation, and support to team members.
- Resolve project issues and conflicts promptly, employing effective problem-solving techniques and escalation procedures when necessary.
- Ensure project deliverables meet quality standards and specifications, conducting reviews and inspections as needed.
- Implement quality assurance processes and measures to validate project outcomes and customer satisfaction.
- Build and maintain positive relationships with clients, understanding their requirements and expectations.
- Address client feedback and concerns promptly, striving to exceed client expectations and deliver exceptional service.
- Create and maintain project documentation, including project plans, schedules, status reports, and change requests.
- Generate project reports and metrics to track progress, budget utilization, and key performance indicators (KPIs).
**Competencies and Qualifications**:
- +12 Years Experience as a Project Manager
- Computer Science or Engineering Bachelors Graduate
- Strong communication, interpersonal and presentation skills
- Ability to lead and motivate teams, influence stakeholders, and drive organizational change to enhance project management practices
- Excellent command of Arabic and English
- Experience managing projects in software development, infrastructure deployment, system integration, or data analytics.
Must have technical / professional qualifications:
- Proficiency in project management tools such as Jira, Trello, or Microsoft Project for task management, scheduling, and resource allocation
- Familiarity with Agile frameworks such as Scrum or Kanban, including experience facilitating Agile ceremonies and managing Agile teams.
- Knowledge of project management methodologies such as PMBOK, PRINCE2, Agile, and Waterfall, with the ability to tailor methodologies to project needs.
- Knowledge of quality assurance processes and tools to ensure that deliverables meet specified requirements and quality standards.
- Proficiency in creating and maintaining project documentation, including project plans, status reports, and technical specifications.
- Understanding of budgeting principles and experience in managing project budgets, tracking expenses, and making financial decisions within budget constraints.
- Experience in managing changes to project scope, schedule, and requirements while minimizing disruption to project progress.
- Project Management Certification (PMP, Prince2, CPM, etc.)
**Not a perfect fit?**:
**Who we are**:
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation
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