Ground Courier Leader

4 months ago


القاهرة, Egypt Aramex Full time

**Purpose of the Job**:
Organizing, facilitating, and monitoring the work of his team of Ground Couriers, Support and manage the team to prevent conflict and raise productivity.
- Prepare, Control, and monitor the process of courier morning dispatch to ensure all couriers are on their routes as scheduled to meet the delivery and collection service commitment:

- Fill the daily couriers’ checklist to ensure that couriers’ appearance is complying with Aramex standards; adequate supplies are available in the vehicle and proper loading of shipments.
- Hand all shipments, corresponding run-sheets, and scanners to the ground couriers in his team.
- Perform the job of regular courier operations and manage the load of his team of couriers to ensure balanced & efficient operations on the ground.
- Manage the end of day reconciliation process with his team of couriers in coordination with warehouse operations, to take the necessary actions to the non-delivered shipments and/or missed collections due to unjustified related reasons.
- Structure, organize and manage the couriers and routes during regular working days and coordinate couriers’ vacations to ensure optimum and balanced distribution of workload amongst all routes.
- Report incidents and complaints to concerned Customers Team so that the team can take the necessary action to resolve the problem.

**Job Responsibilities - Experience and Education**:

- Bachelors’ degree Business Administration/ Logistics/ Transportation
- +2 years of experience in Fleet /Transportation.
- Very Good Command of English Language
- Proficient with Microsoft office (Word, Excel, Outlook).

**Leadership Behaviors**:

- Building Outstanding Teams- Setting a clear direction- Simplification- Collaborate & break silos- Execution & Accountability- Growth mindset- Innovation- Inclusion- External focus**Skills**:


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