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Receptionist

1 month ago

القاهرة, Egypt CBRE Excellerate Full time

**Who we are**

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

**Why choose us**

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

**About the role**

Are you a friendly and organized professional with a talent for creating a welcoming environment? We are seeking a proactive Receptionist to be the first point of contact for our employees and visitors. In this role, you will manage front-of-house duties, including greeting guests, handling access cards, and screening calls. You’ll also oversee daily administrative tasks such as processing couriers, managing office supplies, and supporting various projects. If you excel in communication and have a keen eye for detail, we invite you to bring your expertise to our team and make a positive impact on our workplace.

**What you will bring**
- At least 2 years’ experience in a receptionist or front-of-house role, preferably within a corporate or office environment.
- Experience with managing access control systems and handling administrative tasks.
- Excellent communication skills, both verbal and written, with the ability to greet and assist employees and visitors professionally.
- Strong organizational skills, with the ability to manage multiple tasks efficiently and prioritize responsibilities.
- Proficiency in using office equipment such as photocopiers, printers, and computers.
- Experience with handling couriers, shipments, and mail processing.
- Proficiency in office software and systems, including Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with access card management systems and the ability to handle activation and deactivation tasks.
- Basic knowledge of HSE (Health, Safety, and Environment) procedures and reporting systems.
- Ability to maintain accurate records and manage inventory of office supplies and stationery.
- Demonstrated ability to provide exceptional customer service, manage visitor interactions, and handle queries effectively.
- Experience in booking taxis and meeting rooms, and supporting various administrative projects.
- Native or mother tongue proficiency in Arabic is essential for effective communication with local staff, vendors, and regulatory bodies.
- Good command of English.

**What you will be doing**
**_Reception & Front of House duties_**
- Daily responsible to meet and greet employees / visitors of the company
- Daily managing / issuance of visitor’s access card
- Printing of new employee’s access cards as required
- Employee’s access card for activation / deactivation
- Daily proactively screen incoming calls and responds independently when required and

ensure proper dissemination of the same

and distribution
- Daily recording of incoming and outgoing couriers / shipments / post mails
- Daily sending / receiving / distributing couriers / shipments / post mails
- Providing support in courier AWB creation
- Weekly inventory and safekeeping of office stationery & pantry supplies
- Daily checking / monitoring supplies of photocopy machines / printers
- Monitoring logbook for lost and found property
- Booking Taxis as required
- Providing support in booking meeting rooms
- Weekly Concur Expense Archiving
- Support IFM and Honeywell projects whenever required
- Reporting of min of 1 hazard/near miss per month in CBRE system

**_ Admin Duties_**
- Weekly / Monthly HSE inspection
- Monitoring / recording stock levels of Stationery and Consumables used by Employees and

placing orders with supplies
- Attend monthly CBRE regional QHSE network call
- Completion of assigned monthly e-learning
- Other Facilities ad-hoc tasks that may be assigned from time to time and in absence of FMC
- Other admin duties that may be assigned from time to time