HR Ops Administrator
6 months ago
**Job Description Summary**:
**As an HR Operation **Administrator**, **you will be participating in dedicated HR processes where you will be handling Employee / HR queries and being involved in projects of improving/simplifying your respective process responsibilities. You will work closely with HR business partners and cooperating with Senior experts / owners of your responsible HR service process. You are also be required to maintain process documentation for HR lifecycle, employee lifecycle and other HR processes in accordance with local labor legislation & Data Privacy regulations.
**Essential Responsibilities**:
- Support HR Operations services such as On-boarding, Off-boarding, employee life cycle (one or several of the processes) and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively.
- Understanding employees questions and issues, advising them in a professional way and handling their queries in a timely manner by ensuring excellent employee experience
- Deal with operational issues and process failures, identifying and implementing appropriate solutions.
- Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
- Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE Vernova policy requirements
- Being proactive in handling process gaps that you face and being involved to find a solution and participating in process improvements (we are keen advocate of Lean methodology when changing our processes for the better)
**Qualifications/ Requirements**:
- Bachelor’s degree in Human Resources or related Business degree from an accredited university or college
- Minimum 1 year of relevant professional work experience with demonstrated achievement in Service-oriented environment.
- Ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency
- Ability to communicate effective through written and verbal communication and consistently deliver high quality customer service in a professional manner
- Fluency in local language and English with polite, professional communication skills
- Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
- Strong IT skills including Excel, Word and Oracle
- Confidentiality & controllership mindset
**Desired Characteristics**:
- Strong problem-solving skills to quickly identify and present the creative/collaborative solutions
- Previous experience working with Workday and any ticketing system is an advantage
- Ability to prioritise multiple tasks & work to deadlines
- Excellent attention to detail
- Proven ability to work professionally & proactively with a remote client base
- Supportive and enthusiastic team player
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