Senior Application Support and Cloud Operations

**Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level technical support...

**About the role**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Responsible for 2nd level...

**Cloud Engineer** Cloud Softway is here to help clients adopt the cloud to enable business and digital innovation. We are obsessed with our client's digital transformation journey, making it as seamless as possible and ensuring all their business needs are met. We ensure all needs are met by providing skillful talents and expertise across worldwide...

**About the role**: **Big Data, Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical Responsibilities** - handle, diagnose and route in real-time incoming trouble tickets - responsible for 2nd level technical support and...

**Responsibilities**: - Delivering and executing automated and secured cloud infrastructure solutions. - Involving in technical discussions and providing guidelines for stakeholders. - Performing system administration tasks like administration of operating systems, networks, web servers, storages and database management systems. - Performing migration of...

**votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Introduction** Over the past 100 years, IBMers all over the globe have helped make the world work better and smarter. In this new era of Cognitive Business, IBM is helping to reshape industries by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things: Changing how we create, collaborate, analyze and engage. From...

**About the role**: **L2 System and Middleware Operation Eng** is a key role: - The main owner for Incident and change management on daily basis - Identify requirements, procedures, and problems to determine the need for further automation or improve the existing Environment. - Analyzing existing operations and scheduling training sessions and meetings to...

Senior Principal / Principal Advanced Support Engineer, ACS Global Delivery, DB & ES-2300020O **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Senior Principal / Principal Advanced Support Engineer**, **Database** **Advanced Customer Services (ACS) / Advanced Services Engineer...

Senior Principal / Principal Advanced Support Engineer, ACS Global Delivery, DB & ES-2300020W **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Senior Principal / Principal Advanced Support Engineer**, **Database** **Advanced Customer Services (ACS) / Advanced Services Engineer...

Application Support Engineer: What to Expect: - Develop and execute SQL queries to extract and manipulate data from databases. - Monitor and maintain web servers and API integrations, ensuring smooth functioning and responsiveness. - Collaborate with developers and cross-functional teams to identify and resolve technical issues. - Document technical...

Responsible for meeting (SLAs) and (KPIs) for all cloud-managed services operations. - Handle all customer service and change requests in areas such as infrastructure, operating system, DevOps, security, and others. - Follow ITIL best practices while dealing with incidents, service requests, event management, and problem management. - Operate within our...

Senior Principal / Principal Advanced Support Engineer, ACS Global Delivery, Systems-2300020L **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Senior Principal / Principal Advanced Support Engineer**, Systems** **Advanced Customer Services (ACS) / Advanced Services Engineer...

**About the role**: - You are part of a team composed of cloud computing engineers and technical project managers. - You qualify and perform the change requests received from the customers. - You launch some troubleshooting actions and restore the service when trouble tickets are opened by the customers. You provide some information to customers on a...

Developing both back-end and front-end of the web application. Developing the REST API. Design and implementation of the database. Optimization of the application for maximum speed and scalability Implementation of security and data protection Minimum 1 years of experience with PHP. Proficient in Experience with MySQL and NoSQL Minimum 1 years of experience...

Details Required Experience 1-2 Department Business Operations & Support Services Career Level Position Location Cairo **Skills**: - Networks CRM Requirements and responsibilities Responsibilities include but not limited to: - Clearly communicate with clients, solicit feedback, and provide periodic status updates. - Engage with technical clients via...

About the job Senior, Application Development Support Engineer **Purpose of the job** **Duties and responsibilities** - This position will require working with the sales and marketing teams to meet solution sales targets, Business segments and generate gross adds and direct revenue. This involves leading the development of technical solutions, working with...

The Cloud Operations Engineer will be part of our growing Cloud Managed Services team, responsible for operating and managing various types of customer workloads in the cloud. The post will also require experience with microservices architecture, CI/CD infrastructure technologies, and techniques. **RESPONSIBILITIES** - Responsible for meeting (SLAs) and...

Maintain and Develop the Cloud Service Catalog - Map new requirements towards existing Cloud Services from the Cloud Service Catalog (minimize ad-hoc solutions) - Responsible for LCM of the Cloud - Infrastructure and Cloud VNF/CNF - Monitoring responsibility using Clould tools (Grafana and Kibana ) - Ability to validate design requirements, and deploy...