Organon - Customer Service / Supply Chain Sr
7 days ago
Organon is a Women’s Health Company that believes in a better and healthier every day for every woman We are a passionate, global community of thousands dedicated to redefining the future of women’s health. Our mission is to deliver impactful medicines and solutions for a healthier every day. But what really makes it work at Organon is our people.
We’re looking for real, passionate team players, curious innovators, forward thinkers, empowered by the idea of shaping their career, and ready to bring their fire to embrace change and the opportunities it brings for progress.
At Organon, you’ll get to enjoy the best of both worlds: the open, agile, collaborative culture of a start-up, and operating at the scale of a Fortune 500 company with an international footprint that serves people in more than 140 markets.
It’s going to be an exciting future—come be a part of it
**Customer Orders Management**
- Request, follow up and negotiate Customer Orders based on inventory levels and in-market sales forecast
- Resolve Customer Order issues: Pricing issue, blocks, etc
- Ensure Customer Orders are shipped on time with the right remaining shelf life along with all required documentation
- Inform Customer and internal stakeholders on status of open orders
- Maintain Customer Master Data
- Maintain Pricing Master Data
**Supply & Inventory**
- Maintain healthy inventory levels in the markets
- Follow up on Supply and escalate issues when necessary
- Review and follow up on Order book status
- Support reducing expiries and discards
**New Launches / Variations**
- Ensure new products are launched successfully, meeting the target launch date
- Support on managing variations in collaboration with Demand Planner, Customer, Regulatory to ensure optimal supply
**Tenders**
- Support tenders submission
- Ensure timely supply of tenders
**Manage Accruals, Credit Notes & Financial estimates**
- Ensure credit notes are issued on time
- Ensure expiry & near expiry accruals are placed
- Share Financial Estimates
- Provide Sales Projection estimates and highlight risks or opportunities
- Support financial submissions
**General**
- Collaborates efficiently with stakeholders
- Improve systems and communication tools
- Analyze problems and solve them systemically
- Manage projects
**QUALIFICATIONS**
- 3+ years of experience in supply chain operations preferably in pharmaceutical /FMCG industry, familiarity with Customer service processes & SAP is an edge
- Strong analytical skills
- Excel proficiency
- Strong communication skills
- Fluent in English oral and written
**Who we are**
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions.
Our Vision is clear**:A better and healthier every day for every woman.**
At launch, we will be more than 10,000 Founders strong, ready to rise together as we make a difference in a new way. As Founders, employees will create their future and will help shape the direction of Organon and its impact on the world. Our culture reflects our passion for those we champion. At Organon, we all belong. We embrace diversity and give it a voice.
Our commitment to supporting women is reflected in the make-up of our leadership team, which is majority female and our diversity of experience is core to who we are and what we are designed to do.
**Who We Are**:
Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of Women’s Health, expanding access to leading biosimilars and touching lives with a diverse and trusted portfolio of health solutions. Our Vision is clear: A better and healthier every day for every woman.
**Search Firm Representatives Please Read Carefully**
**Employee Status**:
Regular
**Relocation**:
Domestic
**VISA Sponsorship**:
**Travel Requirements**:
**Flexible Work Arrangements**:
**Shift**:
**Valid Driving License**:
**Hazardous Material(s)**:
**Number of Openings**:
1
**Requisition ID**:R512454
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