Donor Center Systems Lead
6 days ago
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**Job objective**
**Key responsibility**
- Manages and maintains various production system configuration and plasma operations requests to meet the quality and efficiency of GEPD.
- Implements system configuration changes for Blood Establishment Computer System (PDS, etc..) and other donor center plasma systems
- Manage and coordinate system change implementation dates, tasks and staff resources
- Works closely with IT Plasma support team and GEPD to review and approve system change configuration documentation for all phases of system change request process.
- Supports requests to resolve data incidents, functional questions and user account support in BECS and or other donor center plasma systems for areas trained/assigned. Support the development and training of staff.
- Supports Ad Hoc requests for data/queries from BECS and other donor center systems.
- Liaison with internal and external departments to support and/or lead changes, solutions and projects.
- Maintains and manages work requests. Manage incoming requests from various internal and external sources, tracking tools to route to appropriate corporate resources for purchasing hardware, software, and other needs.
- Maintains and manages own work requests.
- Analyze data and provide input to business decisions.
- Supports various systems-related projects and rollouts.
- Works closely with Operations to complete data or information requests.
- Needs to be flexible in schedule and be able to work periodic late nights or on-call weekends if necessary.
- Manages and participates in projects and committees as assigned. Completes additional work tasks and duties as assigned.
**Professional experience required**
Detailed knowledge of the central process and system configuration.
SQL / Database query expertise. Good Supervisory and Management skills. Well-written and verbal communication skills. Proficient in Microsoft Office, with strong expertise in excel, SAP-BW, Microsoft BI, and Oracle SQL
**Computing skill**
Microsoft BI and Office. Oracle SQL. SAP-BW. Excel and database SQL expertise
**Personal skills**
- Communication: Expresses thoughts clearly, verbally and in writing; seeks out and develops productive work relationships; listens with empathy, responds diplomatically; is approachable/available; responds well to questions; listens and gets clarification.
- Analytical: Recognizes what information is critical and presents results in clear and concise manner.
- Judgement, Problem Solving, and Decision Making: Gathers relevant data; evaluates information based on appropriate standards; synthesizes facts, concepts and principles; alerts appropriate persons to emerging problems; is willing to make and take responsibility for decisions; consults with appropriate people; supports and explains reasoning for decisions; makes timely decisions.
- Teamwork: Balances individual and unit responsibilities; gives and welcomes feedback; contributes to building a “user-friendly” environment, ensures cooperation and cohesion.
- Strong tactical decision-maker with the ability to handle unforeseen issues.
- Strong critical thinking and problem-solving skills, including the ability to perform root cause analysis.
- Ability to function in a demanding environment.
- Ability to collaborate with a variety of personnel levels and functional groups.
- Solid organizational skills and the ability to interact with a wide range of professionals
**Languages**
Excellent written and spoken English and Arabic
LI-LS1
**Location**:EMEA : Egypt : Egypt**:EGTOLIP - Tolip El Narges-New Cairo**
Learn more about Grifols
-
Donor Relations Representative
2 days ago
مصر, Egypt Grifols Egypt for Plasma Derivatives Full time**Job objective** Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors complaints, improving donors service,...
-
Center Physician
2 days ago
مصر, Egypt Grifols Egypt for Plasma Derivatives Full time**Job Objective**: The Center Physician (CP) works under the supervision of Center Manager and the Plasma Operations and Medical Director. The CP plays a critical role in the donation process where he\she has supervision on the whole process and relevant staff to ensure donors safety and plasma quality. The CP ensures that the centers medical staff follows...
-
Center Physician
2 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic,...
-
Plasma Center Operations Manager
3 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Data Center Systems Lead Engineer
4 weeks ago
مصر, Egypt Honeywell Full time**Design solutions to drive safe living and quality of life**: The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even...
-
Center Quality Assurance Specialist
3 weeks ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Solution Center Lead
4 weeks ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
-
Stem Center Associate Manager
7 days ago
مصر, Egypt Amideast, Inc. Full time**COMPANY DESCRIPTION**: **: The STEM Center Associate Manager is responsible for driving the establishment of the STEM Center and ensuring the contribution of the STEM Center to the STEM eco system in Egypt through partnerships, community engagement, collaboration with non profits, government and corporate entities and ensuring the smooth implementation of...
-
Chief of Party
3 days ago
مصر, Egypt Education Development Center Full time**Company Description**: **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more than 80 countries around the world. EDC promotes...
-
Vawg Prevention and Response Team Lead
4 days ago
مصر, Egypt Pathfinder International Full timePathfinder International is driven by the conviction that all people, regardless of where they live, have the right to decide whether and when to have children, to exist free from fear and stigma, and to lead the lives they choose. Since 1957, we have partnered with local governments, communities, and health systems in developing countries to remove barriers...
-
Lead Systems Engineer
2 days ago
مصر, Egypt Baker Hughes Full time**Lead Systems Engineer** **Are you excited by Energy Technologies?** **Are you a Lead Engineer looking for a new opportunity?** **Join our cutting-edge Engineering team** Bringing cutting-edge physical and digital technologies together to create oilfield equipment is the beating heart of our work. Devising smarter systems that control and monitor oil...
-
Senior Data Center Engineer
2 weeks ago
مصر, Egypt Giza Systems EG Full timeMonitor the Engineers’ corrective maintenance visits is undertaken efficiently, and timely meeting client satisfaction. - Support Datacenter engineers in installation activities, providing them with guidance and ensuring the work implemented is up to the required standards and in accordance to set milestones. - Prepare and submits weekly and monthly...
-
IT Applications Support Senior Specialist
3 days ago
مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
It-system Engineer
3 days ago
مصر, Egypt Siemens Healthineers Full timeDo you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...
-
Call Center Manager
2 days ago
مصر, Egypt Heineken USA Inc. Full timeScope: **Responsibilities**: - Manages the call center team's real-time view system (Cisco). - Exports historical data and sales reports from Customer Relationship Management for use on the dashboard and performance analysis. - Monitors the call center process, investigates system faults in real time or in the past, and escalates as appropriate. -...
-
Test Center Administrator
3 days ago
مصر, Egypt Amideast, Inc. Full timeJOB TITLE: PROMETRIC TEST CENTER ADMINISTRATOR (TCA) DEPARTMENT: TESTING IMMEDIATE SUPERVISOR: PROMETRIC TEST CENTER MANAGER LOCATION: EGYPT - CAIRO EMPLOYMENT STATUS: FULLTIME COMPANY DESCRIPTION Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification...
-
Test Center Administrator
4 days ago
مصر, Egypt Amideast, Inc. Full time**COMPANY DESCRIPTION** Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. The Test Center Administrator (TCA) in Prometric centers leads the computer-based test center environment, plays a...
-
Grants and Contracts Consultant
3 weeks ago
مصر, Egypt ICARDA Full time**Main purpose of position**: Reporting to the Head of Partnerships and Resource Mobilization and working (as needed) with the Legal Office and Corporate Services and the Office of the Director General, the Grants Management Consultant will ensure effective revision, negotiation, and management of grants contracts. This will also include timely and...
-
Project Accountant
3 weeks ago
مصر, Egypt ICARDA Full time**Reports to**: **Administrative Supervisor**: Research Team Leader - Seed Systems, International Nurseries and Seed Health. **Technical Supervisor**: Finance Operations Manager. **Location**: Cairo, Egypt Main purpose of position The position is required to perform a key function of overseeing the project finance and donor reporting functions...
-
مصر, Egypt Education Development Center Full timeCompany Description **Education Development Center (EDC)** is a global nonprofit that advances lasting solutions to improve education, promote health, and expand economic opportunity, with a focus on vulnerable and under-served populations. Since 1958, we have been a leader in designing, implementing, and evaluating powerful and innovative programs in more...