Plasma Data Analytics Lead

7 months ago

مصر, Egypt 00E1 - Grifols Egypt Plasma Der Full time

Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.

**Job objective**

**Key responsibility**
- Manages and maintains various production system configuration and plasma operations requests to meet the quality and efficiency of GEPD.
- Implements system configuration changes for Blood Establishment Computer System (PDS, etc..) and other donor center plasma systems
- Manage and coordinate system change implementation dates, tasks and staff resources
- Works closely with IT Plasma support team and GEPD to review and approve system change configuration documentation for all phases of system change request process.
- Supports requests to resolve data incidents, functional questions and user account support in BECS and or other donor center plasma systems for areas trained/assigned. Support the development and training of staff.
- Supports Ad Hoc requests for data/queries from BECS and other donor center systems.
- Liaison with internal and external departments to support and/or lead changes, solutions and projects.
- Maintains and manages work requests. Manage incoming requests from various internal and external sources, tracking tools to route to appropriate corporate resources for purchasing hardware, software, and other needs.
- Maintains and manages own work requests.
- Analyze data and provide input to business decisions.
- Supports various systems-related projects and rollouts.
- Works closely with Operations to complete data or information requests.
- Needs to be flexible in schedule and be able to work periodic late nights or on-call weekends if necessary.
- Manages and participates in projects and committees as assigned. Completes additional work tasks and duties as assigned.

**Professional experience required**

Detailed knowledge of the central process and system configuration.

SQL / Database query expertise. Good Supervisory and Management skills. Well-written and verbal communication skills. Proficient in Microsoft Office, with strong expertise in excel, SAP-BW, Microsoft BI, and Oracle SQL

**Computing skill**

Microsoft BI and Office. Oracle SQL. SAP-BW. Excel and database SQL expertise

**Personal skills**
- Communication: Expresses thoughts clearly, verbally and in writing; seeks out and develops productive work relationships; listens with empathy, responds diplomatically; is approachable/available; responds well to questions; listens and gets clarification.
- Analytical: Recognizes what information is critical and presents results in clear and concise manner.
- Judgement, Problem Solving, and Decision Making: Gathers relevant data; evaluates information based on appropriate standards; synthesizes facts, concepts and principles; alerts appropriate persons to emerging problems; is willing to make and take responsibility for decisions; consults with appropriate people; supports and explains reasoning for decisions; makes timely decisions.
- Teamwork: Balances individual and unit responsibilities; gives and welcomes feedback; contributes to building a “user-friendly” environment, ensures cooperation and cohesion.
- Strong tactical decision-maker with the ability to handle unforeseen issues.
- Strong critical thinking and problem-solving skills, including the ability to perform root cause analysis.
- Ability to function in a demanding environment.
- Ability to collaborate with a variety of personnel levels and functional groups.
- Solid organizational skills and the ability to interact with a wide range of professionals

**Languages**

Excellent written and spoken English and Arabic

LI-LS1

**Location**:EMEA : Egypt : Egypt**:EGTOLIP - Tolip El Narges-New Cairo**

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