![Giza Systems EG](https://media.trabajo.org/img/noimg.jpg)
Senior Data Center Engineer
2 weeks ago
Monitor the Engineers’ corrective maintenance visits is undertaken efficiently, and timely meeting client satisfaction.
- Support Datacenter engineers in installation activities, providing them with guidance and ensuring the work implemented is up to the required standards and in accordance to set milestones.
- Prepare and submits weekly and monthly progress report to the Data center team leader to clarify the current status and progress of assigned task.
- Participate in project planning for all the technical aspects related for his team. Support the Team Leader in hiring new resources if needed.
- Act as the technical interface with the client in regards to any queries concerning the installation phase.
- Manage the customer UATs.
- Handle and manage down time activities and its procedures.
- Support our customers inside/outside Egypt.
- Investigate and identify the root cause of the incidents.
- Escalate customer satisfaction problems to Data center Team Leader, Technical Project Services, if necessary.
- Provide third level support to the technical Data center engineers.
- Provide technical training to new stuff and measure their capabilities.
- Responsible for personal and engineer’s development to meet business requirements.
- Prepare compiles and review the Project Technical Documentation’s with the details of the installation work and submits to team leader.
- Supervise the enrichment of the knowledge base system.
**Personal Skills**:
- Excellent communication, interpersonal and negotiation skills.
- Excellent people management skills
- Excellent analytical & problem-solving skills.
- Excellent command of English.
**Technical Skills**:
- Very good practical experience in Datacenters.
- In-depth understanding of data center technologies including networking, storage, compute, and virtualization.
- System administration, Linux, Unix & Windows.
- Very Good experience in VMware.
- Very Good experience in HyperConverged Solutions specially Hyperflex.
- Very Good experience in storage and backup solutions.
- Very Good experience in Veeam, Netapp storage & HP Tape libraries.
- Hardware implementation experience is must.
- Hardware problems troubleshooting experience is must.
- Certifications in above topics are preferred.
**Education**:
Bachelor of Engineering with a specialization in Communications or Computers
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
Integration
Company Type
Employer (Private Sector)
Job Role
Engineering
Employment Status
Full time
Employment Type
Employee
Job Division
TI
Technical
Career Level
Mid Career
Years of Experience
Min: 4 Max: 7
Residence Location
Egypt
Nationality
Egypt
Degree
Bachelor's degree
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