![Ameely Travel](https://media.trabajo.org/img/noimg.jpg)
Call Centre Supervisor
2 months ago
**Experience Needed**:
- 4 to 7 years.
**About the Job**:
**Main Duties**:
- Provides product/service information by answering questions; offering assistance.
- Maintains call center database by entering and verifying information; updating contact log.
- Improves quality results by recommending changes.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Updates job knowledge by participating in educational opportunities.
**Job Requirements**:
- Not less than 4 years experience.
- 1 year experience in the middle management.
- Tourism & Flight experience is a must.
- Previous call centre experience.
- Amadeus & Online hotel reservation systems user.
- Fluent in English.
- Customer Service, Customer Focus, Phone Skills, Listening, Verbal Communication, Data Entry Skills,
Product Knowledge, Job Knowledge, Objectivity, Dependability, Multi-tasking.
- _
or:
**Note**: (any CV without job title will be neglected)
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