Corporate Cards Call Centre Customer Service

**About Momentum Ventures**: Headquartered in Montreal, Momentum Ventures is a holding company positioned in the travel industry. Our focus on operational excellence and teamwork, combined with grit and commitment has helped us foster a culture of continual innovation. As a member of the Momentum Ventures team, you'll have the opportunity to work with...

**Pays** Egypte **Lieu** Egypt **Lieu de travail** CAIRO-CORNER STR 254 & 206(EGY) **Société employeur** TotalEnergies Marketing Egypt **Domaine** Finance, Moyens Généraux **Type de contrat** CDI **Expérience** Moins de 3 ans - Bachelor’s degree / university graduate - Excellent communication skills. - Strong client’s relationship. -...

**Job Description**: There’s never been a more exciting time to work at General Motors. General Motors’ vision is to create a world with Zero Crashes, Zero Emissions and Zero Congestion, and we have committed ourselves to leading the way toward this future. Today, we are in the midst of a transportation revolution, and we have the ambition, the talent...

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...

Majid Al Futtaim Properties invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, and Hospitality pioneer across the Middle East, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the...

-Job description **Why join us**: To continuously provide high quality processing GPS services to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). The role of Financial Support Managers is to help Commercial Banking customers who may be experiencing financial difficulty. This role is a telephony role working on...

JOB PURPOSE Support the related team in handling, managing, and coordinating customer relationships and requirements across various departments of the bank, including assisting in memo write-ups and facilitating daily business operations. KEY ACCOUNTABILITIES Handle customer calls and inquiries regarding balances, transactions, and requests promptly and...

Monitor card operations daily procedures, record and report any failures in card systems for relevant parties to ensure smooth systems’ operations. - Observe Cards operations systems backups to ensure the safety of customer & bank data. - Handle all of the Disaster Recovery (DR) activities for Card operations systems to safeguard card systems’...

1. KEY ACCOUNTABILITIES Description **Communication**: Respond to customer calls and enquiries about balances, transactions, requests etc. Establish a pleasant relationship with all the clients to reflect a good service for the bank. **Reporting**: Assist supervising officer in the daily management of corporate accounts Prepare all regular reports needed...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

**MAJOR RESPONSIBILITIES AND ACOUNTABILITIES**: - Assist supervising officer in the daily management of corporate accounts - Prepare all regular reports needed by the Corporate Banking Group, such as but not limited to: Documentation, Portfolio Pricing, Pipeline report, Expected Bookings & Pay-offs, Cross Border Report, Share Coverage Report, CBE related...

Manage incoming phone calls - Dealing with all EBC provided services (Cards, form 4, mobile services,3rd part services Meeza and Meeza digital) - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution**.**: - Reviewing ticketing system to maintain issues submission accuracy. -...

**Company Description** Valu is the leading universal financial technology powerhouse, offering a suite of financial services to individuals and businesses. Since its launch in 2017, Valu continues to provide a wide range of comprehensive and convenient financial solutions and products to its customers. Through U*, Valu has pioneered BNPL (Buy Now Pay...

Monitor financial transactional based cards spend on 24x7 as per bank procedures to identify any unregular card’s behavior or high-risk transactions and take the needed action in accordance with the agreed controls Resolve queued transactions within the service level agreements to reduce expected losses by execute the appropriate action as per the fraud...

Monitor card operations daily procedures, record and report any failures in card systems for relevant parties to ensure smooth systems’ operations. - Observe Cards operations systems backups to ensure the safety of customer & bank data. - Handle all of the Disaster Recovery (DR) activities for Card operations systems to safeguard card systems’...

4. KEY ACCOUNTABILITIES Description 1. Deliver awareness sessions to all Cards Center employee’s related to Cards operation & Settlement topics including regulatory guidelines, new policies & procedures etc to ensure employees are fully aware and enable them to conduct their jobs effectively and efficiently 2. Build a comprehensive communication plan and...

**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

Job Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...

Job Title: Customer Service/ Technical Support Advisor - Alexandria **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...

**Job summary /purpose** The Customer Service Unit is the focal point of Amir corporation, serving customers’ needs and cross-sell Asal services. The Customer Service Team Leader is responsible for all customer service unit, handles customers’ inquires and the delivery of their needs, and ensure Amir policy and procedures are implemented. He/She ensures...