IT Helpdesk Engineer

**JOB TITLE: Helpdesk Analyst (Remote Automation Support Engineer)** **DEPARTMENT: HelpDesk** **REPORTING TO: Helpdesk Manager** **_Location : Egypt_** **PURPOSE OF POSITION** Supporting the current and upcoming Automation projects in the region and achieve SLA targets **KEY RESPONSIBILITIES** - Responsible for the first level support of customers and...

Reuters is seeking a **Helpdesk Analyst** to provide best-in-class service and technical support for our customers and distribution partners. The role requires excellent communication, technical and troubleshooting skills using collaborative and proactive approaches to ensure that issues are dealt with quickly and effectively. In Reuters we view service at...

Support both the IT manager & Central IT engineers to build IT systems that supports the day to day operations - Operate daily back-up systems to assure the data are retrievable in case of System failure - Ensure that all systems are updated and batched with the latest form all vendors according to IT security standards eliminating systems vulnerability -...

Systems Engineer - 3 - 5 years of experience in similar position - B.S. degree in Computer Science, Computer Engineering or equivalent experience Duties, Core competencies, knowledge and experience - Deploy company products at customer sites, either remotely or onsite - Coordinates with the project manager on tasks and deliverables - Perform technical...

**Requirements**: - BSc. In Engineering or computer science or information security - 3+ years practical experience working with security solutions services - Strong presentation and communication skills - Security - related certificates are plus - Customer-oriented & negotiation skills - Fluent in English **Responsibilities**: - Developing solutions,...

Sutherland is seeking an attentive and goal-oriented person to join us as a **Senior Specialist for IT.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world, Sutherland...

**votre rôle**: Resolve service incidents by troubleshooting and solving faults reported through the Oceane ticketing system. Perform service changes by assessing risk and implementing requests reported through change management tools. Resolve service problems by performing Root Cause Analysis (RCA) and designing action plans for unknown errors reported...

**Job Description**: - Provide HelpDesk support to achieve the agreed department goals. - Support users in usingcomputer equipment by providing necessary trainingand advice. - Set up new useraccounts and required programs. - Maintain a log of any software or hardware problems detected. - Answer inquiries and resolvesoftware or hardware problems. -...

**Company**: MCV INDUSTRY ( egypt) - **Job Purpose**: Facilitate and coordinate technical assistance and support related to computer systems, hardware, or software Respond to queries, runs diagnostic programs, isolates problem, and determine and implement solution **Job Duties and Responsibilities**: - Maintain helpdesk support and resolve problems to the...

Detailed job description, responsibilities: -    First point of contact for NEC Customers Seeking open incidents/Changes over mail or phone -    Perform Support Basic troubleshooting and operational tasks (Example: monitoring, Planned activities, etc. -    Perform queue management for unresolved issues to higher level of support. -    Follow...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - IT ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Act as first level support for incidents and service requests received. - Acts as the key contact for on-site and remote...

**Responsibilities**- Connect regular basis with PEP finance team to review the payment plan.- Responsible to co-ordinate with suppliers to get clarification about unclear helpdesk replies- Manage regular calls with the supplier finance team to give them feedback on overdues and payment plans.- Faclitate in getting the missing invoice copies form the...

**Responsibilities**: - Connect regular basis with PEP finance team to review the payment plan. - Responsible to co-ordinate with suppliers to get clarification about unclear helpdesk replies - Manage regular calls with the supplier finance team to give them feedback on overdues and payment plans. - Faclitate in getting the missing invoice copies form the...

Unifonic is a Customer Engagement Platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touchpoint throughout the customer journey. **Senior IT Operations Engineer** - Define better onboarding and...

IT Labs, a leading software development company, is seeking a talented and experienced Senior Salesforce Engineer to join our team. As a Senior Salesforce Engineer, you will be responsible for designing, developing, testing, and deploying custom Salesforce solutions. You will work closely with clients to understand their requirements and implement solutions...

Company Description Homzmart is a one stop shop where you purchase everything from furniture to household items and more! - We inject confidence into the online home shopping experience by solving for brands, manufacturers, and customers. - We combine the power of technology and logistics to provide a seamless experience for the customer; therefore,...

Noha Alwosta is hiring for Microsoft - Azure Data Engineer Senior Consultant - Work from Home - Egypt/ Jordan Job Description / Role Employment:  Full Time - We are looking for an experienced and motivated Consultant in Microsoft SQL Server and Azure Data solutions. **Requirements**: - This position will be based in Egypt or Jordan. - Bachelor's Degree...

**What You Will Be Doing** **Act as sales engineer for selling following security solution for multiple vendors**: - Authentications solutions - Forensics Software - Data Security Solutions - Compliance and Audit Solutions - Endpoint and Mobile Security - Network Security - Malware analysis solutions - Establish and maintain executive level relationships...

**Job Title**: Multimodality Field Service Engineer Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...

**Job Title**: Multi Modality Field Service Engineer Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000, wonderfully...