Solution Consultant

3 weeks ago

Cairo, Egypt Orange Business Services Full time

**About the role**:
As a billable consultant, you will work both independently and in partnership with consultants from other regions. You will be engaged in performing or assisting in following activities:

- Ownership or support on creation of deliverables (Low Level Design, Acceptance Test Plan, Migration scenario)
- Ownership or support on creation of projects consulting blueprints and boilerplates
- Liaise directly with customer to obtain all relevant technical information for successful design, order validation & project delivery
- Support on site or remote migration for complex solutions/environments, as required
- Position and/or deliver billable consulting work to a partner or end-customer, especially when it facilitates the progression towards, or closure of, a deeper partner relationship or a significant end-customer contract.
- Acting as pre-sales consultant for some of the organic growth activities as needed.
- Consistently deliver high quality billable technical service to existing and new clients ensuring that customer satisfaction is maintained or improved.
- Stay abreast of technical, issues, options and advancements within the internetworking industry relevant to the Orange services portfolio.
- Be recognized as an authority on Orange products and services both internally and externally.
- Maintain and develop technical specialization and certifications to accommodate growth in Orange services, as well as personal requirements.
- Contribute to knowledge management through documentation of completed assignments in the form of case studies, author white papers or presentations on technical solutions and services offered by Orange.
- Participates in projects as part of a project organization respecting cost, quality and time constraints
- Provide consulting assessments for new and existing customers if needed.
- Ownership of the technical solution from concept to subsequent implementation.
- Present technical solutions to partners and their end-customers, both formally and informally, as required.
- Any other duties as required by Manager

**About you**:

- BSc in Telecommunication or equivalent
- Professional Experience : Minimum of 8+ years related work experience in customer facing organizations within the Telecom or IT industry, 4 to 5 of which in technology design consulting in design/implementation of infrastructure solutions
- WAN/LAN/WLAN and hybrid networks
- Technical certifications (minimum CCNP/CCDP/CCIP level) or equivalent experience
- CCIE or equivalent is a plus
- Fluent in both spoken and written English, other language is a plus
- Presales experience is a plus
- Security, UC or WAN optimization experience is a plus
- Excellent communication and interpersonal skills
- Excellent customer facing skills with track record of effective experience
- Excellent team player
- Reasonable business & commercial acumen
- Excellent organizational and planning skills
- Detail oriented
- Time management skills
- Independent self-starter
- “Can Do”, customer-focused attitude

**Additional information**:

**Department**:
International Zone

**Contract**:
Regular

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