Manager - Business Design (Customer Experience) -..

**About the role**: **Job purpose** The OBS IT department is in charge of decision-making information systems, serving Orange Business Services different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo...

Job Description: - Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Preparesales contractsensuring adherence to...

**About the role**: The IT Business Analyst will be the interface between the business teams from one side and the development team on the other side. He/ She will be working closely with the product owner, technical lead, the SCRUM master managing the project and architect in addition to the product IT delivery manager. In an Agile context, the IT BA is...

**Role Purpose**: - Has Technology & Business focus to guide the evolution of IT in a way that delivers business value using top-notch technologies in a cost-effective way. - Leads, plans, manages and develops Vodafone IT Enterprise Architecture, Design and Business Analysis teams. - Develops IT architecture blueprints with reference to Vodafone Group and...

**About us** Infomineo is a Brainshoring services company, supporting global clients from various geographies and industries across a range of services: Business Research, Business Translation and Graphic Design. Infomineo counts +200 employees spread across different offices in the EMEA region and the America’s. Our clients include leading...

Overview: At SITA we believe in putting the customer at the center of everything we do. One of the primary objectives of this role is to make SITA customers successful by partnering and advocating with them (up to Director level) on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a...

**About the role**: The Customer Experience Specialist is responsible for all communications channels of **Appetito** working as front line of communication with customers through different channels. The core purpose is making sure that customer experience is the best. - Assist customers via several communication channels to directly achieve customer...

¦ Provide a professional first technical point of contact for the customer ¦ Acts as technical escalation level within the team. ¦ Acts as Knowledge management keeper. ¦ Responsible for the escalated tickets and participates in the generations and handling of the monthly trend analysis that is shared with the account team and the customer senior...

The UC PM, as part of ESC service Transition team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, MS Direct Routing, B2GasS, BTOI, LVS, Audio Conference, BYOC and Video confernce. Once the...

Advertising & publishing agency is seeking FEMALE sales/marketing executives for its expansion. Females below 29 years old. Minimum 2 years of experience in these fields Advertising/publishing/advertising. Preferred AUCians. Preferred near Maadi area. Please contact our HR: 01096139954 (10 AM - 5 PM) **Job Category**: **Advertising, Arts &...

**About the role**: Within OBS\CSO\ESC, Process owner works in close relation with DGPO Service Operation (under his functional management) and Stakeholders (Ops, SLM/SIE, Tools, Transversal teams), and is in charge of the Performance and Evolutions of Event and Capacity/Config Management Process. Key Tasks: PMO on concerned process managment tools...

**Reports to**: VP of Operations **FLSA Status**: Exempt **Pay**: $85,000 - $135,000 annually **Job Type**: Fulltime **About M Bar C Construction**: M Bar C Construction is a family owned and operated business known for the design and construction of solar and non-solar carports and shade structures, established in 2005. We are dedicated to providing...

Envision Employment Solutions is currently looking to hire a Business Analyst for one of our partners, a multinational financial services company. **Summary**: This position serves as a crucial client-facing role, acting as a bridge between clients and internal teams. You'll collaborate with Relationship and Delivery Managers to translate client needs into...

* Responsibilities* - Develop a growth strategy focused both on financial gain and customer satisfaction - Conduct research to identify new markets and customer needs - Arrange business meetings with prospective clients - Promote the company’s products/services addressing or predicting clients’ objectives - Prepare sales contracts ensuring adherence to...

Proudly voted a Great Place to Work®, we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionising the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on...

A Commercial Customer Success Manager is responsible for ensuring the success of all our self-serve customers by developing campaigns that promote Upselling/ Retention and Loyalty. Their job is to work closely with customers to ensure that customers are satisfied with the services they receive and to mitigate any risks and minimize customer...

Sarmad, a leading software company, is seeking a Product Designer Head to join our team. In this role, you will have the opportunity to lead and manage product design efforts across the organization. This is a highly collaborative role, where you will be working closely with cross-functional teams to create products that delight customers and drive business...

**About the role**: - Promote sales enablement, training and adoption of consulting approach and assets for the sales and presales community (whitepapers, customer cases) - Develop consulting-led engagements mapped to SVP use cases - Define the Value Proposition & Positioning of the consulting portfolio under your care, develop straightforward and...

**About the role**: - Delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly - Resolves technical support inquiries directly or indirectly through onsite and/or remote first-level support representatives - Provide timely and professional technical support...

Work closely with both Sales/Presales Teams to achieve a well-defined sales target(s). - Contacting potential clients/vendors/manufacturers to establish rapport and arrange meetings. - Planning and overseeing new market trends initiatives. - Researching/Inspecting organizations and individuals to find new opportunities. - Increasing the value of current...