Front Office Admin Supervisor
6 months ago
**Job Number** 24058998
**Job Category** Rooms & Guest Services Operations
**Location** Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Office Supervisor A Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. **What will I be doing?** As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeA Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. **What will I be doing?** As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously improving customer service...
-
Front Office Supervisor
8 months ago
مصر, Egypt Talent Pal Full timeFront Office Supervisor A Front Office Supervisor supervises Reception operations and sets departmental goals and targets to ensure a continuously improving customer service experience to Guests. What will I be doing? As Front Office Supervisor, you will supervise Reception operations and set departmental goals and targets to ensure a continuously...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeFront Office Supervisor - Waldorf Astoria Heliopolis Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Desk Supervisor
8 months ago
مصر, Egypt Hilton Full timeA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front...
-
Front Office Supervisor
8 months ago
مصر, Egypt Hilton Full timeWaldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality. It's not just a job vacancy, we will help you elevate your career by offering a variety of learning & development programs, career growth & thousands of opportunities...
-
Admin & Support
6 months ago
مصر, Egypt GE Renewable Energy Full time**Job Description Summary**: We are looking for an Admin and Support who will responsible for maintaining and making available as necessary complete and current documents and related information throughout the project cycle. In this role, Admin and Support will report to the Senior Operational Leadership Manager. **Roles and Responsibilities**: - Provides...
-
Front Office Agent
8 months ago
مصر, Egypt Hilton Full timeA Front office Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Front office Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out...
-
Admin Officer
6 months ago
مصر, Egypt Staff Arabia Full timeStaff Arabia is looking to hire an excellent caliber to fulfill the Admin Officer position: - Answer phone calls - Pick up and deliver the E-mails - Provide secretarial support - Responsible for outdoor tasks - Good English and PC skills - 1-2 years of experience - Males only can apply
-
HR & Admin Supervisor
6 months ago
مصر, Egypt SSC Egypt Full timePerformance & Talent Management Employment & Personnel Compensation & Benefits - Regularly review and update salary structure according to market, and business objectives, and manage salaries increases. - Suggest to management different benefits programs and negotiate to increase retention and engagement. - Orients new employees of all offered benefits...
-
Front Office Manager
7 months ago
مصر, Egypt Hilton Full timeFront Office Manager A Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest,...
-
Front Office Manager
7 months ago
مصر, Egypt Hilton Full timeA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...
-
Front Office Manager
6 months ago
مصر, Egypt Hilton Full timeA Front Office Manager supervises the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Front Office Manager, you will oversee the Front Office Team which is the main connection between the Guest, the hotel, and the...
-
Admin Officers/secretary
6 months ago
مصر, Egypt Staff Arabia Full timeOne of the world's most powerful and largest integrated construction group worldwide is urgently hiring the following below: **Admin officers/Secretary** - Job Requirements:_ - Fluent in English. - Organized and detailed oriented. - Able to adopt and communicate with different nationalities and cultures. - Very presentable. - Female is a must. Interviews...
-
Front Office Manager
6 months ago
مصر, Egypt Paradise Inn Group Full time**Alexandria Residents** **Location: Le Metropole Hotel Alexandria, Egypt.** We are looking for a friendly, professional, and customer-oriented **front office manager **to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules,...
-
Front Office Manager
6 months ago
مصر, Egypt Paradise Inn Group Full time**Location: Le Metropole Hotel Alexandria, Egypt.** We are looking for a friendly, professional, and customer-oriented **front office manager **to join our team. As the front office manager, you will make sure that customers and visitors feel welcome and are well looked after. Your role will include overseeing employee schedules, front office staff...
-
Assistant Front Office Manager
8 months ago
مصر, Egypt Hilton Full timeAssistant Front Office Manager An Assistant Front Office Manager assists in supervising the Front Office Team to ensure that Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Front Office Manager, you will assist in supervising the Front Office...