Refund and Booking Modification Specialist

**About Momentum Ventures**: Headquartered in Montreal, Momentum Ventures is a holding company positioned in the travel industry. Our focus on operational excellence and teamwork, combined with grit and commitment has helped us foster a culture of continual innovation. As a member of the Momentum Ventures team, you'll have the opportunity to work with...

Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field - Knowledge in MS Office programs (Excel, Word...) - Strong business acumen and analytical skills; - Fluent written and verbal communication in English and Arabic Amazon Vendor Services (AVS) is a set of exclusive services...

**Location**: Cairo **Work Arrangement**: In-office - What you will be doing: - Air Reservation and Ticketing via SABRE GDS Application: - Efficiently handle ticket exchanges, international fare quotes, refunds, quality control, contract fares, snap codes, airlines' rules, and other related tasks. - Booking and Itinerary Management: - Create and update...

**About the Role?** The Collections Specialist is responsible for collections of outstanding accounts receivable from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. **What you will do?** Make outbound collection calls in a professional manner while keeping and...

Job Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

Role Summary: Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. Role Scope - Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and...

**Your Job** The Order Management Specialist is fully responsible for internal Supply Chain Orders and Cases process. This role provides support to the Inside Sales team and handles end-to-end order validation process. The role includes order entry, modification, validation and product availability requests management, urgent order modifications,...

**How will you CONTRIBUTE and GROW?**: Full responsibility of Tax declarations submission on ETA portal (VAT, WHT,...etc) Ensure that accounting records and trial balance match statutory government records such as tax refunds, and ensure that all tax accruals in the books are reconciled and paid. Ensure that Tax accounting GL are reconciled with the other...

**Your Job** The Order Management Specialist is fully responsible for internal Supply Chain Orders and Cases process. This role provides support to the Inside Sales team and handles end-to-end order validation process. The role includes order entry, modification, validation and product availability requests management, urgent order modifications,...

Manage the portfolio Mix to ensure achieving the balance between volume and value. - Increase Volume / Value of current customers. - Increase prices by acceptable percentage that suits Indirect Export Clients. - Searching and screening for any new opportunity that may fit our products internationally - Implement competition analysis from the current &...

We are looking for a detail-oriented account payable specialist to control and monitor our expenses. You will be processing payments, verifying invoices, and performing account reconciliations. To ensure success as an accounts payable specialist, you should exhibit sound knowledge of best practices in accounting and experience in a similar role. An...

**Long Description**: - Employee Relations Specialist Job Role: - Keeps Vodafone Egypt side compliant with social insurance and labour laws related issues. - handle social insurance inspections. - Regular visits to social insurance office to encounter any challenges and problems. - Communicates and enhance business relationship with Social Insurance...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Customer Operations Specialist for an Egyptian customer** **Title**:Customer Operations Specialist** **Industry: Fintech** **Position Type: Full-Time** **Location: Sheikh Zayed** **About the job**: We are seeking an enthusiastic and dedicated customer service/operations specialist to enhance our customer experiences. You will be tracking all points of...

About the opportunity Overall responsibilities are to handle and resolve all incoming live chat customer inquiries and complaints in a professional, efficient, and effective manner to ensure customer satisfaction and loyalty. What you need to be successful - Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund,...

**Your Job** The **Case Management Specialist **is fully responsible for internal Supply Chain case management process. This role provides pre-sales and after-sales support and handles end-to-end case management process. The role includes urgent order modifications, coordination and validation of the cases, cases dispatch function between supply chain...

**Digital Media Specialist** Baron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 signature properties in Egypt, Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s...

Quality Assurance Specialist **Quality Assurance Specialist, Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Quality Assurance Specialist working onsite in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

As an IT Specialist, you will play a critical role in ensuring the smooth operation of our company's technological infrastructure. You will be responsible for providing technical support to our staff, maintaining our systems and networks, and implementing new technologies to enhance our efficiency and productivity نوع الوظيفة: دوام كامل,...

**Skills**: - Proven experience as a Computer Security Specialist. - Proficiency in programming languages such as C, C++ and PHP. - Familiarity with security frameworks like the NIST Cybersecurity Framework. - Hands-on experience with patch management, firewalls, and intrusion detection/prevention systems (e.g., TippingPoint). - Understanding of public key...