Operations Team Member Senior
2 weeks ago
**Key Responsibilities**:
- Controlle in & Out shipments at customs store.
- Handle customer's requests and complaints for all held shipments.
- Follow up on “outstanding Shipments”.
- Collaborate with all concerning departments to identify and address operational issues.
- Conduct periodic reports (daily, weekly, monthly, and annually) making sure the proper SLA is met.
- Communicating new processes with concerned parties and ensuring that they are followed as per the new instructions.
**Job Requirements**:
- Bachelor’s degree Holder is a MUST.
- 1-2 years of experience in Customs handling is required (WH field is preferable).
- Very good in English is a MUST.
- Strong Knowledge in Microsoft Office (Excel, Outlook).
- Excellent Communication Skills: Verbal and Written in English.
**Company Overview**:
Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.
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