Community Manager
3 weeks ago
Job Summary
Key Responsibilities:
Community Engagement:
- Develop and implement community engagement strategies that increase brand awareness and user loyalty.
- Actively engage with users on various platforms, including social media, forums, and the Koinz app, to answer questions, share insights, and build a sense of community.
- Organize and participate in online and offline events to boost brand loyalty and awareness.
- Manage and moderate user-generated content and conversations, ensuring the tone and values align with Koinz’s brand.
Content Creation:
- Collaborate with the content and marketing teams to develop engaging content tailored to our community, such as blogs, posts, and newsletters.
- Plan and create interactive and culturally relevant content that resonates with Saudi Arabian audiences and encourages community participation.
- Develop and execute localized strategies for special occasions, weekends, and relevant cultural events in Saudi Arabia.
Feedback and Insights:
- Monitor and track community feedback, escalating relevant concerns to the product and customer service teams.
- Analyze user behavior, community trends, and engagement metrics to identify opportunities for improvement and growth.
- Use insights from the community to suggest new features, services, or marketing ideas.
- Relationship Building:
- Establish relationships with key influencers, brand ambassadors, and partner restaurants.
- Create and manage ambassador programs to amplify Koinz’s reach.
- Work closely with restaurants to promote partnerships and co-create community initiatives.
- Customer Support and Crisis Management:
- Act as the first point of contact for community members needing assistance and liaise with customer support teams to resolve issues promptly.
- Manage and respond to community crises with a calm and professional approach, ensuring brand integrity and transparency.
**Requirements**:
**Experience**:
- Proven experience in community building and community management activities, with a focus on fostering engagement and growth.
Industry Knowledge:
- Experience in the F&B industry is a significant advantage.
Social Media Skills:
- Must be familiar with TikTok and Snapchat, with a deep understanding of how to engage audiences on these platforms.
**Language**:
- Fluent in Arabic (Gulf dialect is a plus) and English, with excellent communication and copywriting skills.
Cultural Knowledge:
- Deep understanding of Saudi Arabian culture, traditions, and communication styles, as most content will target the local audience.
**Skills**:
- Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
- Creative thinking and problem-solving skills, with a proactive approach to community growth and engagement.
- Familiarity with social media management and analytics tools.
- Data-driven mindset with the ability to interpret community data and provide actionable insights.
Personality:
- Enthusiastic, approachable, and community-oriented, with a genuine passion for building relationships and engaging with people.
- Adaptable and open to feedback, with a willingness to learn and grow within the company.
Nice to Have:
- Previous work experience in the F&B or tech industry.
- Familiarity with influencer marketing and collaboration strategies.
- Experience organizing and running events, both online and offline.
17kdXym3oZ
-
Collections Manager
4 weeks ago
المعادي, Egypt Interact Technology Solutions Full timeInteract Technology Solutions is seeking to hire a Collections Manager. **Summary**: The Collection Manager is responsible for leading the collections department, ensuring accurate and timely invoicing of customers, and implementing strategies to enhance the recovery of outstanding credit. This role involves setting payment collection goals, enforcing...
-
IT Project Manager
4 weeks ago
المعادي, Egypt Interact Technology Solutions Full time**Responsibilities**: - Lead and manage software development projects from initiation to completion, ensuring timely delivery and adherence to project requirements. - Collaborate with cross-functional teams including developers, designers, and QA engineers to define project scope, goals, and deliverables. - Develop project plans, schedules, budgets, and...
-
Project Manager
3 months ago
المعادي, Egypt Interact Technology Solutions Full time**Responsibilities**: - Lead and manage software development projects from initiation to completion, ensuring timely delivery and adherence to project requirements. - Collaborate with cross-functional teams including developers, designers, and QA engineers to define project scope, goals, and deliverables. - Develop project plans, schedules, budgets, and...
-
Category Manager
4 weeks ago
المعادي, Egypt talabat Full time**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...
-
Product Manager
2 months ago
المعادي, Egypt Nawy Real Estate Full timeWe are seeking a skilled and experienced Product Manager to join our team at Nawy Real Estate. As a Product Manager, you will be responsible for driving the success of our real estate platform by defining and executing the product strategy. You will work closely with cross-functional teams, stakeholders, and customers to identify product enhancements,...
-
HR Manager
3 weeks ago
المعادي, Egypt PetroApp Full timePetroApp is on the lookout for a dynamic and experienced HR Manager to join our team in Egypt. As part of our expanding operations, this key role will support our mission to innovate fuel management solutions with excellence and strategic talent development. Reporting directly to the Group CHRO, this role will drive HR initiatives and ensure alignment with...
-
Software Project Manager
1 month ago
المعادي, Egypt Spectrum for information systems Full timeSpectrum for information systems is expanding and hiring Project manager **Job brief** As our project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and...
-
Software Project Manager
4 weeks ago
المعادي, Egypt Interact Technology Solutions Full time**Job Summary**: The Software Project Manager will be responsible for developing project plans, managing resources, tracking progress, and mitigating risks throughout the project’s lifecycle. This role also involves fostering a positive and collaborative team environment, providing leadership and support to ensure that all stakeholders—including...
-
Assistant Store Manager
3 months ago
المعادي, Egypt Mr tailor Full time**Branch work management.**: - **Attendees must adhere to the facility's official dress code.**: - **Receive in cash or by credit card.**: - **Count the rest and hand it over.**: - **Issuing purchase invoices and delivering them urgently.**: - **Responding to customer inquiries and assisting them with replacements or additions to consumers.**: -...
-
Group Brand Manager
2 months ago
المعادي, Egypt PetroApp Full timePetroApp is seeking a dynamic and experienced Group Brand Manager to join our growing team. As the Group Brand Manager, you will play a crucial role in developing and executing our brand strategy across multiple markets and product lines. Your primary responsibility will be to enhance our brand equity and drive brand awareness through innovative marketing...
-
Group Partnership Manager
2 months ago
المعادي, Egypt PetroApp Full timePetroApp is looking for a dynamic and results-driven Group Partnership Manager to join our growing team. In this pivotal role, you will be responsible for identifying, establishing, and managing strategic partnerships that align with our business objectives and drive growth. The Group Partnership Manager will work collaboratively with various internal teams...
-
People & Culture Manager
2 months ago
المعادي, Egypt Bravo Full time**About Bravo (previously Wasla)**: Bravo builds on the success of Wasla, a leading Egyptian shopping app with over 2 million downloads. Launched in 2019, Wasla empowered shoppers to save on everything from their favorite online brands. In 2022, Contact Financial Holding's $9 million investment fueled Wasla's evolution into Bravo. **Our mission** is to...
-
Operations Manager
3 months ago
المعادي, Egypt talabat Full time**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...
-
Customer Success Account Manager
3 months ago
المعادي, Egypt Convertedin Full time**About us** Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. We are looking for a dedicated Media Buyer to Manage the...
-
E-commerce Merchandising Manager
2 months ago
المعادي, Egypt On-Hire Full timeAn E-commerce Cosmetics Platform is seeking an E-commerce Merchandising Manager, you will play a crucial role in defining and executing our online merchandising strategy. Your focus will be on optimizing product selection, presentation, and promotions to enhance customer engagement and drive sales growth. **Key Responsibilities**: - Develop and implement...
-
IT Senior Sales Account Manager
2 months ago
المعادي, Egypt Interact Technology Solutions Full time**Summary of the Role**: Senior Sales Account Manager is responsible for selling corporate products or services along with the achievement of opportunity-based sales quotas and will be responsible for the following: - Create new Business opportunities, with new customers and existing customers. - Develop strategies to discover and secure new business...
-
Technical Project Manager/ Enterprise Networking
3 months ago
المعادي, Egypt Interact Technology Solutions Full time**Summary of the Role**: Responsible for providing project planning and management for established initiatives within a company. Ensure that projects are completed to specification, within an established time frame and budget. Managing projects to make sure the proposed plan adheres to the timeline, budget, and scope. **Role Description**: - Create,...
-
Acquisition Account Managment Supervisor
3 months ago
المعادي, Egypt PetroApp Full timePetroApp, a leading SaaS company in the MENA region, is seeking a motivated and experienced Acquisition Supervisor to join our team. As an Acquisition Supervisor at PetroApp, you will be responsible for managing and overseeing our acquisition strategies to attract new customers and drive business growth. **Responsibilities**: - Manage and lead a team of...
-
Sales and Call Center Manager
3 weeks ago
المعادي, Egypt Mr tailor Full timeDevelop and implement effective sales strategies to meet and exceed sales targets. - Monitor sales metrics to ensure goals are met. - Work with marketing teams to plan promotional campaigns aligned with sales targets. - Oversee daily operations of the call center, ensuring high standards of customer service. - Train, coach, and motivate call center agents to...
-
Category Manager
3 months ago
المعادي, Egypt talabat Full time**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...