Incident and Crisis Manager

**Votre rôle**: As a Dedicated Incident Manager, you will lead and coordinate incident management activities for VIP customers, focusing on incidents related to Genesys solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during major crises. Your...

Egypt (Cairo)- Information Technology- Hybrid- Experienced Professionals**Department**: Enabling Technology, Digital & Technology Platform Services**Location**:Egypt, Cairo**Contract**: Permanent - We are seeking for a leader to join our new Service Integration and Management team, that will manage multiple service providers and integrate their services to...

The Role Responsible for developing, implementing, and overseeing the organization's risk management and business continuity frameworks. This role ensures the identification, assessment, and mitigation of risks while maintaining a robust business continuity strategy to safeguard operations against potential disruptions. - Develop and implement a...

**Position Overview** There will be significant travel across Africa and occasionally further afield. Whilst we work flexibly at TCCC, there will be an expectation that (if not travelling) most working time will be from the office. **What You Will Do For Us** - Incident management - Become a Subject Matter Expert for the TCCC Incident Management & Crisis...

**Votre rôle**: As a Unified Collaboration Operations Engineer (Level 2), you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. **Technical...

The Risk Management Expert is responsible for developing, implementing, and overseeing comprehensive risk and emergency management strategies to minimize potential threats and ensure the organization’s resilience. With 15 years of expertise, the individual will play a critical role in identifying, assessing, and mitigating risks while ensuring compliance...

**Votre rôle**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

Job Overview: The Risk Management Expert is responsible for developing, implementing, and overseeing comprehensive risk and emergency management strategies to minimize potential threats and ensure the organization’s resilience. With 15 years of expertise, the individual will play a critical role in identifying, assessing, and mitigating risks while...

**Role Purpose**: It involves managing and overseeing the effective operation of Office IT Infrastructure Active Directory \ Entra ID services. Key responsibilities include coordinating and implementing change requests, resolving problems through root cause analysis, and generating RCA reports. The role also involves updating operations documentation,...

Egypt (Cairo) - Bulgaria- Information Technology- Remote- Leaders- The Site Reliability Engineering (SRE) Manager plays a strategic role in ensuring the reliability, scalability, and performance of business-critical systems across multiple platforms. You will foster a team of SREs who sit within their respective platforms while providing overall governance...

**Votre rôle**: **Missions and responsibilities of the Cust. Sol. Architect** **Pre-sales Phase** - Supports and advises the project management team and the Client, and consults technical experts and engineering teams if needed - Can contribute to technical proposals in pre-sales phase (LoE, feasibility) - Has continuous knowledge of customer architecture...

**Key Responsibilities**: 1. Team management - Manages his team (including external staff) as per applicable company rules and regulations in order to reach the objectives and purpose of the position. - Ensure staff wellbeing and motivation at work, evaluation, development, training cursus etc in order to get the best possible results of the organization. -...

**Votre rôle**: Key Tasks and Responsibilities: - Provide level 3 network support, to all network related incidents (SDWAN, WAN, LAN, WLAN, etc.) to global incident management teams. - Responsible for all operational faults/crisis for all customers supported by OBS, acting as highest operational technical escalation level - Responsible for fault isolation...

**Specific Responsibilities**: EH&S Specialist Sr. for Apache Corporation will be a member of Apache’s Health & Safety at the company’s KPC office, reporting to the EH&S Manager. This role will be primarily responsible for the following: **Ensure Compliance with Apache & KPC systems as well as legal requirement.** - Develop compliance matrix for the...

At ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer Job Purpose The Corporate Communications Manager is a strong...

**Role Purpose**: The objective of this function is to increase stability and availability of VOIS Egypt Office IT services Maintaining that all incidents resolved and all services recovered per agreed SLA, tracking, reporting and providing management information about all incidents classified based on impact and urgency, Reviewing and owning all...

**Role purpose**: Responsible to perform daily operations, on call duty activities, project activities, service optimization, deployment executions and service ramp up on the Global SharePoint collaboration platform. Services are deployed on complex corporate environments integrated with Local Platforms, Global Platforms and Platforms of...

**Join Us**: At Vodafone, we’re not just shaping the future of connectivity for our customers - we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding...

**Votre rôle**: **Security Manager Job description** **Job Purpose**: - point of contact for global security topics from the customer - define the security objectives with the customer - assess, follow and improve the security level of customer’s security platforms - meet the customer and follow the customer’s satisfaction on the role Key Tasks and...

**Job Title: Communication Manager** **Location**: HQ - 10th of Ramadan City **Industry**: FMCG / [Specify Industry] **Position Summary**: **Key Responsibilities**: **Corporate Communication & PR**: - Develop and execute **corporate communication strategies** to enhance brand image. - Manage **media relations, press releases, and PR campaigns** to...