Retention Agent

Join the iSchool team as a Telesales Agent and play a key role in revolutionizing coding education for children. iSchool is a renowned e-learning company that offers an interactive online platform to teach programming and artificial intelligence to students aged 6 to 18. As a Telesales Agent, you will be responsible for reaching out to potential customers...

**We Are Hiring Now: Join Our Team as a Sales Agent for Purification Solutions** **Responsibilities**: - Develop and execute sales strategies to drive growth and achieve objectives. - Cultivate relationships with existing clients and secure new partnerships through proactive outreach and tailored proposals. - Foster client satisfaction by delivering...

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We are seeking dedicated and enthusiastic individuals to join our team as a Customer Support Agent. You will play a vital role in ensuring...

**Location**: Remote **Preference**: 1. Relevant experience about hiring livestreamers is highly desirable. 2. Relevant experience about working in LIVE platforms like MICO, BIGO, TikTok LIVE and so on is highly desirable. **You will be responsible for**: 1. Livestreamer Recruitment: (1) Use your persuasive abilities to identify and recruit high-profile...

Callnovo Contact Center is a professional Canadian-based outsourced global call center with 18+ years of customer service outsourcing solutions. Currently, We are looking for an Experience Customer Retention Agent for one of our software account, who have German/English Bilingual languages ablilities. - Support German working time, 9 hours per day, 5 days...

Attention all tech enthusiasts and customer service champions! Sutherland Cairo is seeking individuals with a passion for technology and an unwavering commitment to customer satisfaction to join our team in several exciting positions: 1- Technical Support Associates 2- Retention Services Agents **Benefits**: - Highest net salary in the market (starting...

Our client is a leading financial company operating in Sudan & North Africa, Theare looking for an experienced** "Customer Care Manager"** to provide excellent customer care and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and...

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

Secure new customer wins for Cloud: Maximize up-sell and cross-sell opportunities collaborating with Sales Agent, Solution Specialists, client sales teams and the channel partners - Constantly research and educate self with the newest developments in cloud capabilities and pricing for both the client and competitor - Drives alignment and teamwork within a...

**Role purpose**: **Overview** - Managing BO,Chat,Mobile & Fixed channels in Egypt for VF IE Business. - Driving Key performance KPIs related to Customer Experience, Productivity, Compliance and Efficacy - Own WBR, MBR and QBR with IE partners and Internal stakeholders - Review capacity planning and delivery on periodic basis and provide inputs to Planning...

-Job description **Why join us?** **What you’ll do**: **Impact on the Business/Function**: - Respond promptly to time sensitive and often high value queries, and escalations from both other departments and direct from clients. - Provide excellent client management support, improve client engagement and resolve the majority of client enquires at the...

**Company Description** Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

-Job description **Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (French/English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should...

1. Manage, verify, validate and tune data collection for log continuity and act to solve any log continuity problem to ensure incidents are identified and alerted and maintain the integrity and availability of all the collected logs, along with monitoring log sources heart-beat. 2. Configure and manage performance & capacity monitoring and tuning of SOC...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

**JOB TITLE**: CUSTOMER SERVICE CONSULTANT **DEPARTMENT**: CENTRE OF EXCELLENCE: CUSTOMER SERVICE **REPORTING TO**: CUSTOMER SERVICE MANAGER **LOCATION**: EGYPT **ADDITIONAL INFO**: **PURPOSE OF POSITION** The Customer Service Assistant is tasked with to drive all the back-office activities necessary to receive, to process.and confirm customers’...