Telesales Agent

4 months ago


مصر, Egypt iSchool Full time

Join the iSchool team as a Telesales Agent and play a key role in revolutionizing coding education for children. iSchool is a renowned e-learning company that offers an interactive online platform to teach programming and artificial intelligence to students aged 6 to 18.

As a Telesales Agent, you will be responsible for reaching out to potential customers and introducing them to the benefits of our cutting-edge coding platform. By joining iSchool, you will be part of a mission-driven organization that aims to empower children with the skills they need to thrive in the technology-driven world.

**Responsibilities**:

- Engage in consultative conversations with potential customers, understanding their needs and explaining how our platform can cater to those needs.
- Answer customer inquiries regarding platform functionalities, pricing, and available services.
- Achieve or exceed individual sales targets and quotas.
- Maintain accurate and detailed records of customers in our CRM system.
- Build and maintain customer relationships to ensure satisfaction and retention.
- Provide valuable feedback to the sales and marketing teams to improve strategies and customer experiences.
- Stay up-to-date with industry trends and maintain a comprehensive knowledge of our platform and its features.

**Requirements**:

- Graduates **only **are welcome to apply
- Fluent in English language (written and spoken)
- experience in B2C sales
- Prior experience in telesales or a related sales role.
- Exceptional communication skills with fluency in spoken and written English.
- Strong persuasion and negotiation abilities to effectively present the value of our platform.
- A customer-centric approach with a focus on delivering an exceptional experience.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency with CRM software to maintain accurate customer records.
- Knowledge of the e-learning industry or a strong interest in technology education.
- High school diploma or equivalent; additional education in sales or marketing is a plus.
- Flexibility to work evenings and weekends as required.

**Benefits**

Compatible Salary.

Incentives and Bonuses.

Monthly Commission.

Medical Insurance.

Learning & Development Opportunities


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