Uc Operations Support Specialist

As a Unified Collaboration Operations Engineer (Level 2), you will be an integral part of our operations team focused on Unified Collaboration (UC) products and services. You will play a crucial role in incident management, change management, and release management, ensuring the seamless operation of UC systems. **Technical Responsibilities**: - Provide...

UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD, Loran and CCA Online...

**votre rôle**: As a UC & Cloud Crisis Manager, you will lead and coordinate incident management /Crisis Management activities for VIP customers, focusing on incidents related to UC & Cloud solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. Our leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**About the role**: Manage and develop resources and team members to perform efficiently and effectively. Monitor and measure the KPI of the team and ensure the resolution of all incidents as per the agreed SLA with the customer Act as an escalation point in the incident management cycle Recruit team members Manage the service improvement plan related to...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

TruKKer is Middle East’s 1st and largest on-demand truck aggregator. TruKKer is transforming the fragmented logistics market to make it standardized, transparent and efficient by leveraging the power of technology. We are driving adaptation of technology at the lowest levels of business i.e the drivers. We are the front runners of introducing technology to...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Location**: Giza, Mohandessien. **Position Type**: Full-Time **Working Hours**: 9-hour shift **Job Overview**: **This vacancy will be a chat one.** Thi **Key Responsibilities**: - Respond to user inquiries and issues in a timely and professional manner. - Assist in the implementation of operational processes and procedures. - Provide general support...

**Customer Operations Specialist for an Egyptian customer** **Title**:Customer Operations Specialist** **Industry: Fintech** **Position Type: Full-Time** **Location: Sheikh Zayed** **About the job**: We are seeking an enthusiastic and dedicated customer service/operations specialist to enhance our customer experiences. You will be tracking all points of...

IRead - a subsidiary of Victorylink - is hiring an Operations Specialist who will manage all aspects of our company's daily operations. **Responsibilities**: - Managing day-to-day operations. - Optimizing operational processes and procedures for maximum efficiency while maintaining quality standards. - Assisting with the implementation of new processes and...

**About us**: Dawarha is at the forefront of the recycling movement, pioneering an innovative social recycling platform that combines AI-based Reverse Vending technology with a user-friendly mobile app. We proudly introduced this groundbreaking concept to the Egyptian market and the broader MENA region. As a subsidiary of the visionary Mind-Blowing company,...

**About the role**: - Manage Change/release activities on IPT infrastructure for designated Customers - Perform Feasibility study and risk assessment of new Changes/release - Initiate Change advisory board meetings to validate and approve Changes/release. - Leads the Change Advisory Board to approve or reject significant change management projects & complex...

**H2R (Hire to Retire) Specialist **- **Cairo/Egypt** We are a collection of innovative minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow. Join our **Global Business Services** at **Siemens** as **H2R Specialist** and...

The Operations Specialist’s main objective is to be responsible for ensuring operational efficiency and compliance within the organization. Responsibilities include managing contract administration, coordinating with internal teams for contract adherence, monitoring timelines, and facilitating smooth operational procedures Job Responsibilities - Ensure...

**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...

We are looking for a** People Operations Specialist **to join our Scaleup in Egypt. About **ZIWO**: **ZIWO** connects users across 145 countries, including the GCC, enabling instant expansion into new markets. As a **People Operations Specialist** at ZIWO, You will be responsible for all people related operations across Egypt, KSA, and UAE offices. Ensure...