Claims & Deductions Supervisor
6 days ago
Claims & Deductions Supervisor
POSITION SNAPSHOT
Location: Cairo, Egypt
A DAY IN THE LIFE
- Manage the C&D team and ensure that all activities in scope are executed in a timely manner and according to the agreed Key Performance Indicators (KPIs)
- Drive projects to reduce C&D Lead Time to Close and reduce aged disputes
- Drive towards excellence by ensuring best practices are implemented and business/internal controls are in place
- Ensuring regular visibility is provided to market to drive actions which would positively impact C&D KPIs
- Ensure business continuity plan is defined, update and implemented
- Ensure compliance of Claims & Deductions activities and follow up on updating SOPs, SRs, and other policies to be in line with global guidance and current practices.
- Encourage, coach & develop the team, in addition to working on their talking talent along with aspirations
- Build Issue log and proposed action plan to present to stakeholders
- Achieve operational KPIs targets
- Succeed through people
- Initiatives to enhance the E2E process and create value to our markets
- Automate claims creation for all countries
ARE YOU A FIT?
- Excellent communication and leadership skills
- Detailed oriented
- Stake holder management
- Minimum 1 to 2 years of experience leading a team
- Presentation skills
- Proficient in MS Office
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