Order Management Specialist
4 days ago
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There’s much to learn and many to learn from, with more than 16,800 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
Taste & Wellbeing Customer Care Representative for the Middle East/Maghreb region
A Customer Care Representative with the global leader in the creation of Taste & Wellbeing and Fragrance & Beauty, and a key member of our Taste & Wellbeing Customer Care Operations team to focus on our fabulous array of customers in the Middle East & Maghreb region, while being based in our Casablanca office in Morocco - Your future position?
At Givaudan, we provide innovative, sustainable, and high-quality products to our customers, creating value through a superior customer experience. For us, success depends on how we best place our customers at the centre of our strategy, our execution, and our day-to-day activities. We want to be recognised by our customers for the way we engage with them across all touchpoints in our value chain. In addition, we realise the importance of being able to customise to the needs of our global, international, regional, and local customers.
We are currently looking to expand our Regional Customer Care Operations team for Taste & Wellbeing and hire a ‘Customer Care Representative’. As an integral member of the team, you will be the main link between the commercial organisation, the customer, plant operations, and Givaudan’s centralised business solutions centre’s ensuring that the customer’s requirements are met in the most efficient and cost-effective way. You will be based in our Casablanca office and will report to the Customer Care Manager for the Middle East and Maghreb region.
You will build a strong relationship with Givaudan’s commercial organisation for a defined market and manage the sales order process through shipment for assigned customers in the Middle East and Maghreb region.
You will work for a company that touches billions of consumers more than a hundred times a day. With its heritage stretching back over 250 years, Givaudan has a long history of innovating scents and tastes. Our passion is to collaborate with customers and partners to develop game-changing innovations in the food & beverage, fragrance and beauty industries. We have a culture that works to inspire, challenge and capture the heart and soul of consumers and customers. Our customers in the Middle East and Maghreb region have local, regional, and international profiles, bringing diversity and curiosity to your daily job.
Sounds interesting? It could well be your perfect opportunity if you love staying ahead of the curve, always aim to exceed customer needs, deliver value, and are experienced at fostering strong relationships.
**In this role, you will be responsible for**:
**Providing**: You will provide support for assigned customers and commercial teams by using your outstanding language skills to meet order requirements and escalate issues where appropriate. Actively work with the commercial and supply chain team on customer intimacy and delivering superior customer experience. Provide coverage and support accounts for other team members as necessary.
**Forecasting**: You will proactively collaborate with planning on information relating to demand planning and stock positions and actively take part in demand planning meetings. Proactively ask for and act upon customer feedback.
**Operational Responsibilities**: Order processing of all transaction type orders First, check availability and order confirmation according to company guidelines. Ensure timely information to customers in case of deviations in availability. Order Management - Handle inquiries, check product availability, order entry and monitor material allocation. Proactive order monitoring and keeping customers updated with regular information about orders and shipments. Understand model-specific performance indicators and proactively support actions and corrective measures. You will prepare debit and credit notes and process quality notifications and customer returns. Update and maintain accurate customer records - including customer-specific information, contracts, labelling, packaging and stock requirements. Resolve requests for order changes and issues while also handling customer complaints and inquiries internally and externally.
**Identifying**: You will
-
Order Management Specialist
4 weeks ago
مصر, Egypt Air Liquide Full time**How will you CONTRIBUTE and GROW?**: Order Management Specialist **About Us** Join Air Liquide, a global leader in gases, technologies, and services for industry and healthcare. With a rich heritage and commitment to innovation, we offer diverse opportunities for growth in a supportive, inclusive culture. Make a difference in sustainability and be part of...
-
Order Management Specialist- English Speaker
3 weeks ago
مصر, Egypt Guardian Glass Full time**Your Job** The Order Management Specialist is fully responsible for internal Supply Chain Orders and Cases process. This role provides support to the Inside Sales team and handles end-to-end order validation process. The role includes order entry, modification, validation and product availability requests management, urgent order modifications,...
-
Order Management Specialist
4 days ago
مصر, Egypt Emerson Full timeJob Summary Emerson combines advanced technologies, industry-leading expertise and an insatiable curiosity about the world to create sustainable solutions for our customers. The primary responsibility of the Order Management Specialist will be to provide execution & customer service support to the Internal and External Customers (direct and representative)...
-
Order Fulfilment Specialist
22 hours ago
مصر, Egypt Guardian Glass Full time**Your Job** The Order Fulfilment Specialist is fully responsible for internal Supply Chain Order Fulfilment process. This role provides pre-sales and after-sales support and handles end-to-end order fulfilment process. The role includes: order entry, modification, validation, fulfilment coordination, development of internal customer-supplier relationship in...
-
Order Management Specialist
4 days ago
مصر, Egypt Mercedes-Benz Egypt S.A.E. Full time**Aufgaben**: - Order Management, Specialist will be providing support to the Ordering and Logistics operations team including Vehicle Ordering, Shipping and Logistics, Damages Claims Handling accurately and timely. - Main tasks Include - Vehicles Ordering- Perform the vehicles ordering (SWT) accurately and timely based on Submitted specs and Paint/UPH...
-
مصر, Egypt Guardian Glass Full time**Your Job** The Order Management Specialist is fully responsible for internal Supply Chain Orders and Cases process. This role provides support to the Inside Sales team and handles end-to-end order validation process. The role includes order entry, modification, validation and product availability requests management, urgent order modifications,...
-
Order Fulfilment Specialist- Egypt
4 weeks ago
مصر, Egypt Julius Montz GmbH Full time**Description** **Your Job** We are looking to hire Order Fullfillment specialist for our plant located in 10th of ramadan city, Sharqia Egypt. The Order Fulfilment Specialist is fully responsible for internal Supply Chain Order Fulfilment process. This role provides pre-sales and after-sales support and handles end-to-end order fulfilment process. The...
-
Order Desk Specialist
1 week ago
مصر, Egypt Bosch Group Full timeCompany Description Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Automotive Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...
-
Order & Logistics Specialist
4 weeks ago
مصر, Egypt Xylem Full timeXylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water...
-
Order Management Specialist
3 days ago
مصر, Egypt GE Healthcare Full time**Job Description Summary**: Responsible for activities and processes that help the sales organization achieve business objectives GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an...
-
Partner Order Management Specialist vois
4 weeks ago
مصر, Egypt Vodafone Full time**Role Purpose**: The Partner Order Manager specialist is responsible for The Partner Order Manager (POM) is the direct contact with partner to handle invoices in the enterprise business. He\She is responsible for creating or checking the purchase request and fulfilling the preliminary work for creating the purchase order. The POM manages partner billing...
-
Order Fulfillment Senior Specialist
4 weeks ago
مصر, Egypt Givaudan Full timeStep into our world of creativity and joy! Order Fulfillment Senior Specialist - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and...
-
Order Management Specialist
2 weeks ago
مصر, Egypt Givaudan Full time**Taste & Wellbeing Customer Care Representative for the Middle East/Maghreb region** **A Customer Care Representative with the global leader in the creation of Taste & Wellbeing and Fragrance & Beauty, and a key member of our Taste & Wellbeing Customer Care Operations team to focus on our fabulous array of customers in the Middle East & Maghreb region,...
-
Order and Delivery Manager
2 weeks ago
مصر, Egypt Ericsson Full time**Our Exciting Opportunity**: We are now looking for an Order & Delivery Management resource to execute, manage and deliver orders according to contractual requirements for all products and services. The job role covers responsibilities within order execution for new deliveries, return and distribution. Also, follow-up phases of delivery and return flows...
-
Manager Omni Dtc Ordering
4 days ago
مصر, Egypt Adidas Full timePurpose & Overall Relevance for the Organization: - Contribute to the positive development and delivery of adidas’ Brand image across all Omni-Channel DTC touchpoints. The role will be responsible for leading ordering and execution across all categories, to support sustainable and profitable market share growth through Omni Channel execution in assigned...
-
Delivery Operations Manager
22 hours ago
مصر, Egypt Yalla Order Delivery App Full timeWe are looking for a delivery manager & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as leading the drivers team, monitoring progress, orders assignment and supervision, office tasks such us creating daily reports, data entry,...
-
Order Processing Specialist
2 weeks ago
مصر, Egypt ICT Full timeJob Details **Job Code**: - OPSICT001**Salary Range**: - Started from 8k based on experience**Employment Type**: - Full-time**Reporting to**: - Managing Director, ICTMain Responsibilities **List in order of importance and amount of time spent on task Order to invoice stage**: - Review customer PO against the Sales team quotation and calculation...
-
Uc Order Provisioning Manager
4 weeks ago
مصر, Egypt Orange Business Services Full timeUC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD, Loran and CCA Online...
-
Uc Order Provisioning Manager
3 days ago
مصر, Egypt Orange Business Services Full time**About the role**: UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD,...
-
Case Management Specialist german Language
3 days ago
مصر, Egypt Guardian Glass Full time**Your Job** The **Case Management Specialist **is fully responsible for internal Supply Chain case management process. This role provides pre-sales and after-sales support and handles end-to-end case management process. The role includes urgent order modifications, coordination and validation of the cases, cases dispatch function between supply chain...