Manager, Product Delivery

1 week ago


مصر, Egypt Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Product Delivery

Overview

Executes project initiatives and develops quantitative/qualitative reports

Responsible for alignment across own project work stream(s) to ensure accurate dependencies are identified and integrated

Assist in the analysis of market readiness and escalates issues

Assesses and documents customer needs and impact of implementation on business and technical processes

Provides input on how to enhance infrastructure and tools to support customer implementation

Defines and documents standard and non-standard customer implementation processes

Leads assigned product delivery projects to ensure contractual objectives, delivery on-time and revenue goals are met

Acts as central point of contact for customers and/or MasterCard customer representatives

Ensures resolution of day-to-day technical/operational issues as related to assigned delivery projects

Role

Demonstrates success in project management, focused on specific customers accounts or product verticals and customizing solutions

All about you

Familiarity with commercial/product environment including experience with sales process/activities

Experience in new program/product launch

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



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