Senior Analyst, Product Delivery

8 months ago


مصر, Egypt Mastercard Full time

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Analyst, Product Delivery

Overview
- Responsible for determining and assessing market/product delivery readiness in conjunction with GP&S
- Responsible for the project management and delivery of new and complex products/platforms and services
- Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan
- Acts as the knowledge expert on new and complex products and the most effect means of delivery
- Oversees development of delivery process maps that articulate all assets and functions to be coordinated

**Responsibilities**:

- Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
- Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
- Contributes to the delivery of integrated solutions that address customer needs
- Supports Product Delivery teams, internal partners and key stakeholders to provide support in a market or region
- Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
- Analyzes data from product delivery projects and reports on performance relative to success metrics
- Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
- Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

Experiences
- Moderate professional experience in financial services, cards, payments or another related field
- Understands Mastercard’s product delivery process
- Experience working at Mastercard facilities and on Customer business locations

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard’s security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.



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