Sr. Operations Manager

7 months ago

مصر, Egypt Delivery Hero Full time

About the opportunity

**Role Summary**:
We’re looking for a Senior Operations Manager to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq

**What’s On Your Plate?**
- Managing the full operations end to end (team operations, inventory management, pick-pack process, property/asset management, operational standards, expense control, maintenance related).
- Inventory management: Ensure correct processes, policies and proper execution of inventory management (stock-in and stock-out). Shrink/Expiry control and Quality focus (in terms of inventory no damaged or poor fresh food quality; close to expiry).
- Pick-Pack process: Ensure efficient and correct pick and pack process and service level (starting with ensuring availability, picking up the correct item/quantity) & proper management of the staffing and scheduling as per demand to achieve desired UTR and service level.
- Property / Asset management: Proper management of the property and facility, plus asset management and tracking.
- Expense Control: Identify potential opportunities to reduce expenses with the same operational efficiency.
- Maintenance related: Define the guidelines for all engineering and maintenance tasks / equipment / key activities i.e. outsourcing VS internal services, local VS regional contracts, preventive maintenance plan, etc.
- Managing Productivity, work standards, and development of store staff.
- Monitoring and managing the store costs VS budget for the section.
- Ensuring continuous improvement of current performance VS accepted standard/best practices at the store (i.e. stock level, productivity, service level).
- Monitoring financial and operational performance of each store and initiating required actions for improvement.
- Controlling and ensuring that equipment, infrastructure, etc. in stores are used and maintained properly.
- Developing action plans with the department manager to address weak areas in need of improvement.
- Instituting training and developmental programs for staff and monitoring effective implementation.
- Monitoring product range availability according to selected store product range.
- Develop preventive and regular maintenance plans.

**What Did We Order?**
- You have at least 10+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers, in an international setting. If you have worked for a fulfilment, e-commerce, FMCG retail business it is a plus.
- You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize
- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
- You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.
- You are someone energized by the unknown and look forward to learning each day on the job.
- You have excellent analytical and communication skills, and always like to be hands-on with several tools.
- Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
- Language skills: Fluent English and Arabic would be highly advantageous.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

  • Sr. Manager

    2 days ago

    مصر, Egypt Mena Business Investment Group Full time

    Seeking an operational finance leader to partner and support the operational leadership of our manufacturing campus. This role acts as a trusted partner to the local operational leadership in Egypt, while working with the EMEA finance team in Malta. The Sr. Manager - Operations Finance must be operational and strategic minded serving as a thought partner...

  • Sr. Supervisor, Corporate Dn

    6 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Corporate DN & Security Operations & Support **Purpose of the job** To work as Sr. supervisor corporate data network & security operations, responsible for the operations, support, implementation and planning of Corporate data network equipment serving the commercial and enterprise needs. **Duties and...

  • In Operations and Support, Sr. Supervisor

    7 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job IN Operations and Support, Sr. Supervisor **Purpose of the job** Manages data charging projects & bundled offers (new data experience, broadband, WIFI, buckets, offers, promotions, repricing, handset bundles..... etc) end to end from Charging side, perform all activities related to project management, managing technical and business aspects...

  • Sr. Supervisor, Partners Management

    7 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Partners Management **Purpose of the job** Achieving the targets and KPIs of assigned Sales **Duties and responsibilities** - Achieve 100% of assigned Sales targets and KPIs. - Set the monthly KPIs for partners. - Develop the company's strategy for Partners. - Direct partners to the potential opportunities generating high...

  • Sr Engagement Manager

    4 days ago

    مصر, Egypt Orange Business Full time

    **About the role**: **Mission / role purpose** The Sr Engagement Manager leads the development of high quality proposals for qualified opportunities. (S)he works in close tandem with the deal owner (Account Manager or Business Partner), who is accountable for all aspects of the deal, in particular for the deal shaping, definition of a winning bid strategy...

  • Network Sr. Manager

    1 week ago

    مصر, Egypt PepsiCo Full time

    **Overview** - Sr. Manager - Network is part of the IT Operations team within the PepsiCo CTO Organization at Cairo and reports to the Director-Network. - PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain...

  • Network Sr. Manager

    1 week ago

    مصر, Egypt PepsiCo Full time

    **Overview**: Sr. Manager - Network is part of the IT Operations team within the PepsiCo CTO Organization at Cairo and reports to the Director-Network. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain...

  • IT SOC

    7 months ago

    مصر, Egypt Vodafone Full time

    **Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...

  • Sr. Accounting Manager

    7 months ago

    مصر, Egypt Tribal Credit Full time

    **Sr. Accounting Manager** **Overview** Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like...

  • Sr. Manager, Billing

    7 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Manager, Billing **Purpose of the job** Building a friendly, empowered, dynamic environment to facilitate quick decisions aligning with corporate/group strategy to achieve corporate goals focusing on effective Management of the Billing, Fulfilment and resource management Solutions and Order Care Management to ensure Delivery and...

  • Offline Sessions Operations Manager

    7 months ago

    مصر, Egypt almentor Full time

    **Abou**t almentor**: We are the leading Video-Learning Platform in Arabic! Established in 2016, we produced over 1000 online courses for individuals, corporations, and government entities across Egypt and the Gulf. Our platform is a hub of knowledge, fostering lifelong learning and growth for individuals around the globe. We are a purpose-driven team. Our...

  • Sr. Supervisor, Corporate Dn

    7 months ago

    مصر, Egypt Orange Full time

    **Purpose of the job** To work as Sr. supervisor corporate data network & security operations, responsible for the operations, support, implementation and planning of Corporate data network equipment serving the commercial and enterprise needs. **Duties and responsibilities** Participate in effective spare parts management for all equipment under...

  • Technology Security Operations, Sr. Supervisor

    4 days ago

    مصر, Egypt اورنچ مصر Full time

    About the job Technology Security Operations, Sr. Supervisor **Purpose of the job** Administer, Operate and Maintain Technology Security Solutions to insure the Confidentiality, Integrity and Availability of Orange Egypt Critical systems **Duties and responsibilities** - Administer, Maintain and operate Orange Egypt Security solutions to Secure OEG Data...

  • Sr Manager, Product and Plasma Release

    2 days ago

    مصر, Egypt Antal International Full time

    Job Description Product and Plasma Release SR Manager is responsible for reviewing and compiling batch specific documentation and data for batch release, ensuring compliance with licensed and cGMP requirements. **Requirements**: - Bachelor ‘s Degree in Health-related Sciences - Post-Graduate Certification in Quality Management. - 3 years of Experience...

  • Itsm Sr. Manager

    1 week ago

    مصر, Egypt PepsiCo Full time

    **Overview** The Sr. Manager - ITSM is part of the IT Operations team within the PepsiCo CTO Organization at Cairo. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain high-quality services around the clock....

  • Partnerships Sr. Specialist

    3 days ago

    مصر, Egypt Vodafone Full time

    **Role Purpose**: As a Partnerships Sr. Specialist you will be handling the content department’s day to day operations, starting with contractual agreements, alignment with legal and regulatory departments and managing partner and vendor payment across all verticals, in addition to Leading on Partnerships Integration pipeline and Partnership Dashboard...

  • Sr. Manager, Data Analytics

    7 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Manager, Data Analytics & CVM **Purpose of the job** As a data analytics Sr. Manager you will be responsible for leading and managing a team of analysts and BI experts to drive actionable insights, reporting, and data-driven strategies to enhance customer experience and optimize business performance. This role requires a blend of...

  • Sr. Supervisor, Sales Solutions

    7 months ago

    مصر, Egypt اورنچ مصر Full time

    About the job Sr. Supervisor, Sales Solutions **Purpose of the Job** Maintain business requirements, improves quality of service, understands major issues, aligns decisions with global strategy, maintain projects delivery quality within SLA, all operational KPIs **Duties and Responsibilities** - Projects manager and owner for new coming projects in his...

  • Sr. / Sr. Principal Support Engineer - Ebs Apps

    7 months ago

    مصر, Egypt Oracle Full time

    Sr. / Sr. Principal Support Engineer - EBS Apps Developer (Cairo)-230004W0 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** Customer Success Services Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in...

  • Oracle Consulting

    7 months ago

    مصر, Egypt Oracle Full time

    Oracle Consulting - Sr Principal Cloud FIN Consultant-230003FW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Role Description & Responsibilities**: - Responsible in all phases of the Implementation cycle, to include Requirements Gathering & Analysis, System Design &...