Itsm Sr. Manager

**Overview** The Manager - ITSM is part of the IT Operations team within the PepsiCo CTO Organization at Cairo. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain high-quality services around the clock....

**Overview** **Purpose** The Sr. Architect - ServiceNow & Enterprise Tooling is part of the IT Operations team within the PepsiCo CTO Organization at Cairo reports to the Director of SRE, AIOps & Tooling. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses,...

**Role purpose**: Business to Business (B2B) Senior Support Engineer is responsible for providing Global IT support for all Vodafone Operating Companies around the world acting as 2nd and 3rd line support team responsible for resolving complex technical issues and to Implement Incident management and request fulfilment for the customer tickets to ensure...

**Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...

**Role purpose**: to drive, design, implement and support the Network Ticketing system based on Remedy/Helix technology thatt will manage the whole NW indicent and change items within different Local markets and Vodafone Group as part of Gamma strategy Supports vision and strategy for Zero touch Operartions and relevant contribution to cross domain projects...

**Role purpose**: to drive, design, implement and support the Network Ticketing system based on Remedy/Helix technology thatt will manage the whole NW indicent and change items within different Local markets and Vodafone Group as part of Gamma strategy Supports vision and strategy for Zero touch Operartions and relevant contribution to cross domain projects...

**About the role**: **Mission / role purpose** The Sr Engagement Manager leads the development of high quality proposals for qualified opportunities. (S)he works in close tandem with the deal owner (Account Manager or Business Partner), who is accountable for all aspects of the deal, in particular for the deal shaping, definition of a winning bid strategy...

**Role purpose** SDM is responsible for ITSM BAU Operations (ensuring the service is delivered as per agreed SLAs and KPIs) and for the financial governance of the provided service. Within the context of the above, the performed tasks include: - Take a lead in ITSM organization and ensure that responsibilities of ITSM organization are performed as...

About the job It Service Management - Provide 1st level of technical support & Incident management as Ticket creation, update, escalate and close incidents. - Proactive and reactive monitoring of the infrastructure devices / services and alert on performance trends that may adversely affect the service. - Diagnose issues and take preventative steps to clear...

The Coach will be working closely with the technical lead, the product owner within the project and developers in addition to the product IT delivery manager. In an Agile context, the API Coach / Architect is required to undertake the following responsibility: - Breaking down large scale projects into manageable chunks Understanding and implementation of...

About the job Sr. Supervisor, Partners Management **Purpose of the job** Achieving the targets and KPIs of assigned Sales **Duties and responsibilities** - Achieve 100% of assigned Sales targets and KPIs. - Set the monthly KPIs for partners. - Develop the company's strategy for Partners. - Direct partners to the potential opportunities generating high...

**Sr. Accounting Manager** **Overview** Are you ready to join an agile, diverse, and global team of innovators in redefining the B2B payment space for startups and SMEs in emerging markets? Tribal Credit is built for companies looking for a better way to pay business expenses and optimize their financial management. We provide modern payment methods like...

**Role Purpose**: Lead the first line/SOC team responsible for the first line monitoring and SRs resolution for all IT and digital systems. **Key Accountabilities & Decision Ownership**: - E2E service monitoring - IT SRs handling - First support in global issues - Participate in migration projects - Improve service availability - Fixing, troubleshooting...

About the job Sr. Oracle ERP (SCM) Supply Chain Management Functional Consultant **Purpose of the job** **ERP system SCM functional consultant who can support us in the following areas**: - Setting up and configuring the SCM system according to the business requirements - Customizing forms and reports using forms personalization - Analyzing business...

About the job Sr. Manager, Data Analytics & CVM **Purpose of the job** As a data analytics Sr. Manager you will be responsible for leading and managing a team of analysts and BI experts to drive actionable insights, reporting, and data-driven strategies to enhance customer experience and optimize business performance. This role requires a blend of...

**Overview** - Sr. Manager - Network is part of the IT Operations team within the PepsiCo CTO Organization at Cairo and reports to the Director-Network. - PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain...

**Overview**: Sr. Manager - Network is part of the IT Operations team within the PepsiCo CTO Organization at Cairo and reports to the Director-Network. PepsiCo has a multivendor hybrid outsourced model for its Infrastructure IT operations. The PepsiCo IT Operations team works with various businesses, in-house IT teams, IT partners, and OEMs to maintain...

**Responsibilities**: - Defining and ensuring a comprehensive and coherent view across Business, Information, Systems and Technology. - Going beyond designing IT systems to deliver business change while securing sustainability. - Provide top level business and technology architecture consultancy services to our clients. - Providing input to the design of...

Overview: The ServiceNow & Integrations Specialist is part of the IT Operations team within the PepsiCo CTO Organization in Cairo. Be the part of a global engineering team responsible for designing, developing, and deploying ServiceNow solutions. Implement ITSM modules, workflow customization, ticketing, process automation, report development, dashboard...

Sr. / Sr. Principal Support Engineer - EBS Apps Developer (Cairo)-230004W0 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** Customer Success Services Are you passionate about problem solving? If you are enthusiastic to learn cutting edge technologies, you have interest in...