Dmo Specialist vois

2 weeks ago


مصر, Egypt Vodafone Full time

**Role Purpose**:
Role purpose:
Lead the effective mapping of current state business processes in appropriate modelling notification using BPMN 2.0 or similar (ARIS or Signavio ideal), lead the business process redesign to reach to to-be process, maximise the business process effectiveness and efficiency while supporting an atmosphere of continuous improvement and strong team dynamics

**Key Accountabilities**:
Understand how the process is performed today and how it is documented.

Undertake detailed workshops to design and agree on an improved process.

Create process documentation, including procedures and swim lane-type figures to clearly show steps and responsibilities.

The development of exception processes, where necessary.

Ensure the improved process are delivered and Embedded with the relevant stakeholders.

Facilitate coordination between the multiple parties involved in the improved processes, to achieve desired outcomes.

Assist with the measurement and reporting on improvements to demonstrate success. skills Excellent understanding of process improvement techniques and process design.

**Core Competencies**:
Core competencies, knowledge, and experience:
Excellent communication (English/Arabic), Interpersonal & soft skills..

High level of Emotional intelligence, Problem solving & analytical thinking.

High coordination skills for multiple activities.

Business Analyst skills - able to extract information

Willingness to do the necessary As-is ‘discovery’

Process & project management

Stakeholder management

Demonstrated leadership experience and ability to adapt, with willingness to readily take ownership of task and problems

Drive to overcome the most challenging or difficult obstacles and look for ways to improve results

Ability to handle multiple tasks concurrently and meet deadlines, while maintaining focus in an environment with conflicting demands

Ability to communicate complex situations clearly and simply by listening actively and conveying difficult messages in a positive manner

A passion for innovative ideas, coupled with the ability to understand and assimilate different points of view

**Skills**:
Must have technical / professional qualifications:
Computer Science, Engineering or equivalent combination of education and experience (4-6 years of experience )

Experience modelling processes using BPMN 2.0 or similar (ARIS or Signavio ideal)

Lean Six Sigma certificates is a plus

Experience in process automation, process mining, or process execution engines a plus

Interest in process architecture, capability modelling

MS Power Flow, Apps, BI is a plus

German speaking is a plus

_VOIS #movewithus



  • مصر, Egypt Vodafone Full time

    **Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...

  • Acc. Payable

    1 week ago


    مصر, Egypt Vodafone Full time

    **Role Purpose**: - Finance is one of the key functions in _VOIS, it gives an overall view of the organization’s financial status, it helps to determine the business strategy and direction as well as contributing to the organization’s objectives - Accounting operation department is part of VOIS Finance which is mainly responsible for the day to day...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: - To support Health & Safety culture across the organization and partners and to ensure VOIS employees and business partners are provided with an admired workplace and a safe working environment achieving zero fatality and property loss. - To support company management in decision making process in regards to risks associated with the...

  • PMO Specialist vois

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Key Accountabilities and Decision Ownership**: - Experience working as a PMO specialist, and or participating in projects and implementation of project management and PMO processes from the bottom up. - Considerable understanding of project management methodologies, such as Prince2, Agile and or PMP. - Experience of data analysis and generating business...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: The Data Integrity Specialist is responsible for data integrity of Office IT Infrastructure services, detailed reviews of processes as well as audits. The role acts as a single point of contact for Data Integrity optimisation in VOIS and reports virtually to the Data Integrity Manager. The Data Integrity Specialist coordinates and delivers...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: We are on a mission to build a world class Cloud & Security business that champions customer experience, delivering an innovative, integrated & comprehensive portfolio designed for Enterprise, SME, and mid-market customers. The Cloud Infrastructure Services offering, provides simple low-cost services for SMEs to enable them to adopt Cloud...


  • مصر, Egypt Vodafone Full time

    Role purpose: We are on a mission to build a world class Cloud & Security business that champions customer experience, delivering an innovative, integrated & comprehensive portfolio designed for Enterprise, SME, and mid-market customers. Cloud Value Added Services is a key pillar in our strategy to help us in this space. To realise our ambition, we are...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: - Network Specialist - Customer facing technical service desk, graduate engineer (BE / BTech) or have the knowledge through courses, with adequate knowledge of networking (CISCO certified). - Role purpose is to provide technical service desk support to premium service customers with complex solutions and complex SLA requirements in a 24/7...

  • Test Specialist vois

    2 weeks ago


    مصر, Egypt Vodafone Full time

    **Role Purpose**: To support Vodafone’s key strategic growth areas in Testing which requires a highly capable and passionate resources for specialized domains as Digital, IoT and Cloud Transformation. The Selected IoT Test Specialist must have a great attitude. He / She should bring to organization good technical skills with the changing...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: As a Resolution Specialist you will be acting as an escalation point for customer complaints from your colleagues via live calls. You will need to help resolve the customer query by either supporting your colleague with a resolution or by taking over the call and speaking directly with the customer. You will investigate, resolve and respond...


  • مصر, Egypt Vodafone Full time

    The Delivery and Investment Planning Team play a pivotal role in driving the right investment for our product delivery to achieve the greatest value for Vodafone. We work closely with a wide variety of stakeholders, collaborating with Portfolio Clusters, Technology, Lean Portfolio Management (LPM) and Finance to establish a cadence and culture around best...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Vodafone Business has revenues of €10bn a year with the Cloud & Security (C&S) business unit its fastest growing area. With the market growing at 13% CAGR, C&S is a key part of the Vodafone Business plan for the next four years. Today, the C&S business unit has €0.5bn revenue and is growing at 14% a year. The C&S Business unit runs the...


  • مصر, Egypt Vodafone Full time

    **What you’ll do**: - The Project Specialist provides project/programme management advice and administration and provides services across the function to enable the successful delivery of projects. They support the team to identify, manage, and mitigate individual projects, programmes or cross-programme risks and issues in order to facilitate the on-time...


  • مصر, Egypt Vodafone Full time

    **Role Purpose**: **Key accountabilities and decision ownership**: - System integration and implementation of DevOps Tools. - Full responsibility of migration and upgrading to new releases. - Service management. - Prioritizing and managing several open cases at one time based on agreed Service Levels. - System integration and implementation of Kubernetes,...

  • Facilities Specialist

    3 weeks ago


    مصر, Egypt Vodafone Full time

    Role purpose: This role is responsible for the overall Facilities delivery of various services to VFE building throughout coordinating and Managing vendor day to day service delivery to fulfill and satisfy all departments’ needs according to VFE strategy and handled in a timely manner with high quality. Services to include: Deliver all Facilities service...

  • SEO Specialist vois

    1 week ago


    مصر, Egypt Vodafone Full time

    **Role Purpose**: This position will be joining the Vodafone UK Business’ Demand Centre team and will be responsible for search engine optimization strategy and activation for all business segments. You will work closely with marketing managers, product owners, digital content managers, copywriters, etc across all of Vodafone Business’ industries,...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Cross Over function to support the organization in identifying and implementing process improvement opportunities to enable optimal services to be delivered to our customers and realize efficiency. **Key accountabilities and decision ownership**: - Create delivery process improvement plan setting measures, KPIs and targets against market...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: Here at Vodafone we are revolutionising the way we deliver Data and Analytics (D&A) to the business through creation of a common data model, products and platform in the Google Cloud. This role plays a pivotal part in driving delivery of this global strategic Programme, leading a team of Data and Analytics specialists throughout the...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: **Manage and Monitor Contractual agreements for all vendors and travel **Stimulate Steady Process enhancement to present increasing in operational efficiency for entire business partner process **Identify and implement continuous enhancement to achieve operational target and improve Vodafone SLA **Measure, Report and Track vendor...


  • مصر, Egypt Vodafone Full time

    **Long Description**: - Role purpose: - As part of the Next Generation Data and Insights, Nucleus programme will roll out to all European markets in the next five years under the flag of Group BI. - The main responsibility of the role is to ensure that data is reliable at all layers and for all markets. Mainly focusing on monitoring e2e data quality...