Senior Service Desk Analyst
1 week ago
Job Overview
Provides information technology support
- Essential Functions
- Provides information technology support activities on multi-platform environments.
- Resolves information technology problems.
- Provides initial review/response to identified information technology problems and logs the problems.
- Resolves the routines problems and escalates the more complex issues for resolution.
**Qualifications**:
- Bachelor's Degree Computer-related field preferred
- Two (2) years of related experience
- Working knowledge of one or more of the following platforms: mainframe, UNIX, NT, and Web.
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